The UPS Store

Reviews

• MT

  Mark Trelstad

  Oct 4, 2026
  5.0
  Bradley was very knowledgeable and helpful!
• LM

  Ladd McNamara, M.D.

  Sep 26, 2026
  1.0
  I would give a negative review, if I could. I am so MAD! I sent a package from there this past week; a birthday present to my son. The employee in the store asked me what was in the box, and I said, “my old iPhone.” Guess what? My son just received an empty box!!! They fricken stole my iPhone—- because they knew what was in the box. Fricken thieves!!!
• LC

  Luis Corona

  Sep 7, 2026
  5.0
  This store is always really busy but service still decently fast. Employees dont smile much but they still provide good service.
• JA

  John Abellana

  Aug 29, 2026
  5.0
  ⭐⭐⭐⭐⭐ I walked into The UPS Store thinking I was just making a quick Amazon return. Then Rennato saw me standing there with a mountain of stuff I needed to ship to Japan through an FPO/AP address. Immediately: “I got you.” From there, Rennato helped me figure out the right box, organize everything, count and document every individual item, and get the entire shipment processed correctly. Toys, candy, books, socks—you name it. There was a LOT to go through. What could’ve been a complete headache turned into one of the best customer-service experiences I’ve had. And this dude is FAST. 😂 I literally asked him, “Bro, how do you type that fast?” His answer: video games. From there we’re talking games, computers, life, everything—while Rennato is STILL flying through the paperwork and getting the job done. That’s what impressed me most. Rennato can actually connect with a customer while continuing to work efficiently. He’s personable, knowledgeable, hardworking, and genuinely made me feel like he cared about getting my shipment to Japan done correctly. His coworker helping us deserves recognition too. I unfortunately didn’t catch her name, but they worked extremely well together. Management: pay attention to Rennato. Employees like this are the reason customers come back. I’m serious when I say this young man has leadership potential. Give him opportunities. Develop him. And yes—give this man a raise. Rennato, thank you, brother. What started as an Amazon return turned into a genuinely memorable experience. 5 stars only because Google won’t let me give you 10 million. ⭐⭐⭐⭐⭐ And Rennato—if management ever asks whether a customer specifically went out of his way to advocate for you: Tell them John did. 🔥
• MN

  Mike Nelson

  Aug 29, 2026
  5.0
  Renatto now twice has been extremely helpful. Great location, Great service and great employees

Frequently Asked Questions About The UPS Store