Certified by United States Postal Service • May 17, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 5375 Walnut Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • May 17, 2026
Certified by United States Postal Service • May 17, 2026
Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
Saturday9:00 AM - 2:00 PM
SundayClosed
Reviews
2.4
208 reviews
5 stars
56
4 stars
15
3 stars
8
2 stars
9
1 star
120
DL
Deborah Lee
5 days ago
5.0
I believe her name is Christy? Kristy? But she was helpful and kind, we need more employees like her!
CH
Captain Hook
Apr 24, 2026
1.0
Crappy customer service.
I had a shipping label that usps damaged
Qr code was still good but one the ladys (older hispanic woman with glasses) was too lazy and instanly said she couldnt repring and wont ship even thoug both qr codes are still good.
Just plain lazy woman.
BB
Bobear
Apr 7, 2026
5.0
Chino post office is very helpful just mail or passport photos etc. Or just have a question. Friendy and helpful
TF
tyeisha frields
Mar 13, 2026
1.0
The website clearly states that this post office accepts walk-ins, yet when I arrived the employee immediately asked if I had an appointment. That shouldn’t matter during walk-in hours. It felt like she was looking for a reason not to assist me because she was trying to go to lunch. There were other workers present, so that shouldn’t have been an issue.
I waited in line only to be turned away and told they do not take walk-ins for new passports, which is not stated anywhere on the website. If that is the policy, it needs to be clearly posted online and communicated to customers before they waste their time.
I work down the street and use this post office often. I have personally seen them assist other walk-ins before for new passports, which makes it seem like they pick and choose who they want to help.
This location really needs better training and clearer communication with customers.
MK
Mizgin Kıncal
Mar 2, 2026
1.0
We made two passport appointments, but each time they were cancelled with excuses like "staff shortage" or "system malfunction." We are traveling with a young child, and this is really difficult. If an appointment is given, the service should be provided. Please be more organized in this regard.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
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