The UPS Store

Reviews

• OS

  olivia seo

  Aug 13, 2026
  1.0
  I will never come to this location again. A person named Kim is extremely rude.
• EW

  Ethan Wang

  Aug 10, 2026
  1.0
  If you want to mail something smoothly, trust me, don't go to this store Go to another UPS, don't waste your time here. Just experienced it myself
• ZW

  Zhao Wang

  Jul 8, 2026
  1.0
  Always only 1 guy working no matter how busy, bad attitude all the time.
• AS

  Akane Soratobu

  Jul 4, 2026
  1.0
  The store manager gave me a difficult time when returning an item. He has this mean attitude and iv been there at the chino hills parkway several times. But always leave being upset cause of the old Asian man who has a rude attitude toward me
• JT

  Joseph Tak

  Jun 27, 2026
  1.0
  Avoid This Location – Greedy and Rude Owner I usually come to this location because it is close to my home, despite having witnessed the owner being rude to other customers in the past. However, my most recent experience was the last straw.I brought in an Amazon return with the prepaid label and the item already in its box. The box just needed a single strip of tape to close it. The owner insisted on charging me $1.08 just to tape a small box. This level of nickel-and-diming for a basic drop-off is ridiculous.I will never return to this store. Instead, I went to the UPS Store on Payton (near Costco). The service there is excellent, and they even provide a self-packing station for customers. Save yourself the frustration and go to the Payton location instead.