The UPS Store

Reviews

• JC

  Joseph Calvillo

  1 day ago
  5.0
  Wagar and Ijaz were awesome! This was the best experience I have ever had at a UPS Store.
• YG

  Yoana Georgieva

  6 days ago
  1.0
  thanks, no thanks. slow unprofessional guys working there just grinding up, especially one of the guys. when there are four very simple print out of 6 pages. after like a 10 minute or so of him being on the computer, he comes up with something with a page that is barely legible later I noticed that this is not the entire email i sent . kaden tells me if it’s a PDF it will be a much better quality which makes no sense moving on. I ask him about. Could you help me save it as a PDF on my iPhone he’s like no I can’t well I’m thinking that the person who is handling print jobs at UPS should be trained to know how to help customers emulating in my 50s. I mean, I could use a little bit of help so he’s like no I can’t and long story I chose to print the three print jobs and yeah, it turns out that he’s kept an important part of the email message that was supposed to be printed a job that should’ve taken five minutes. Tops is now like one hour Job cause I had to go to my laptop, save it into PDF, etc. etc..
• VM

  Val Martinez

  Jul 10, 2026
  1.0
  I've been coming to this UPS Store for quite a while, and the only reason I continue to choose this location is because of the employees. They are incredibly hardworking, kind, patient, and always willing to help. They consistently provide excellent customer service, and I truly appreciate them. Unfortunately, my experience with the owner has been the complete opposite. Every interaction I've had with her has been unpleasant. She comes across as entitled, dismissive, and unnecessarily confrontational. Instead of trying to help customers, she often speaks in a belittling and disrespectful manner, making it seem like helping customers is an inconvenience. Today was the worst experience yet. I came in to drop off several Amazon returns, as I regularly do. One of the return labels had a small tear along the edge, but all of the important information was still visible. Instead of calmly explaining any issue, she immediately raised her voice, pointed her finger in my face, and scolded me for bringing in a package with a torn label. The level of aggression was completely unnecessary. I told her that the reason I continue coming to this location is because her employees are always so kind and helpful, while every time I deal with her, she refuses to process at least one of my returns or creates an issue where there doesn't need to be one. Rather than addressing my concerns professionally, she became even more defensive, repeatedly stating that she owns the business, that she does a great job, and asking who I was to criticize her. She ultimately yelled at me and told me not to come back. Everyone in the store appeared shocked by how aggressively she handled the situation. It was uncomfortable and completely unprofessional. No customer should be spoken to or treated that way. I sincerely hope the hardworking employees are recognized because they are the reason this location continues to earn my business. Sadly, the owner's behavior overshadows the excellent service they provide and makes what should be a simple errand an unpleasant experience.
• DM

  Donna Barbagallo Roc Toy Meetup

  Jul 5, 2026
  5.0
  Owner and staff very helpful. I go there for all my mailing, notary and scanning needs.
• RP

  Rose.m Pena

  Jun 20, 2026
  5.0
  Prompt no forever lines

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