The UPS Store

Reviews

• AP

  Aly P.

  4 days ago
  5.0
  I come here often, and Alan has helped me a handful of times. He is polite, efficient, and always has a great attitude! Give him a bonus for his outstanding customer service! ☺️
• FI

  Frank Ippolito

  May 12, 2026
  2.0
  Maaaan…. This place used to be ok till it got super corporate. I’ve had a mailbox with this place for about a decade (back when the location was across the street and Ron was the manager. He was a cool guy. Everyone that used to work there was cool). The move was a pain in the butt to change all of my stuff, considering I have this mailbox just to avoid having to move addresses. To renew the box, they wouldn’t let me downgrade Sizes and keep the same box number for some reason, so I have a bigger box than I need. (I can’t remember the circumstances, as it’s been a couple years). But it was annoying. So I just went there after work to pick up a package I got a notice for, and the ups truck was still loading/unloading stuff in the back, and door was open and everything… but apparently they close at 6:30 and since it was 6:38 they wouldn’t get my package for me. Have we lost all decency as a society that they couldn’t just grab the box real quick? And seriously, what kinda inconvenient pseudo-bankers-hours is this 6:30 nonsense? I prepaid my box for a few years, but definitely will be getting a different address and box, and not renewing this one, if this is the way they treat customers.
• SS

  Steve Simons

  May 1, 2026
  5.0
  I frequent a lot of UPS Stores all around the country, so I feel I’m very qualified to leave this review. This was the absolute best service I’ve ever had at a UPS Store. They have a great staff that is very knowledgeable, and they work quickly and efficiently to help every customer. Not only did I return some packages, but I also got a passport photo taken, had documents printed, and shipped out additional documents — everything was handled smoothly and professionally. Shawn was extremely helpful and super efficient. It’s clear he genuinely cares about the customer experience and the efficiency of his team. Outstanding service all around.
• NZ

  Nicholas Zozaya

  Apr 19, 2026
  5.0
  Staff is professional, service is great.
• KA

  Kalen Aradia

  Apr 18, 2026
  5.0
  This UPS store has such incredible customer service. Every employee I've met has gone above and beyond. I want to particularly highlight Sean T's support!

Frequently Asked Questions About The UPS Store