The UPS Store

Reviews

• NE

  Nurettin Erzen

  Jun 15, 2026
  1.0
  Charged $1.80 for 1 (one) piece of paper printing.
• SJ

  stoic jstr

  Jun 2, 2026
  5.0
  Excellent customer service and very helpful.
• AM

  Alex Miqueo

  Apr 25, 2026
  5.0
  Always very friendly and helpful but just box your own things because if they do it then it’s expensive other than that no complaints
• SS

  sahib singh

  Apr 7, 2026
  1.0
  I had a very frustrating experience at The UPS Store when I went in for a notary service. The employee assisting me was unhelpful and seemed either unaware of the rules or simply unwilling to provide service. My driver’s license is in the renewal process, so I had the official temporary paper license issued by the DMV (from just a week ago), along with a valid physical federal ID. I even showed a photo of my previous license to help verify my details. Everything clearly matched, but the employee refused to proceed and insisted on requirements that didn’t make sense. The most confusing part was that the staff said an expired license photo + temporary paper would be accepted, but an unexpired license photo + the same temporary paper would not—which is completely inconsistent. To make things worse, I went to another The UPS Store location afterward with the exact same documents, and they notarized my paper without any argument. This clearly shows the issue was not with my ID, but with the staff at this location. Instead of trying to help or clarify, he gave dismissive responses and compared the situation to buying alcohol, which felt irrelevant and unprofessional. Notary services are supposed to follow identity verification rules, but also apply reasonable judgment when valid government-issued documents are presented. Overall, the staff came across as unprofessional and unwilling to assist. A better understanding of acceptable identification—and more respectful customer service—would go a long way
• MM

  Mary

  Aug 10, 2023
  5.0
  The staff there were incredibly helpful and friendly. What impressed me the most was their attention to detail. They carefully packaged my documents and ensured everything was secure. The process was smooth and efficient, and I could tell they genuinely cared about the safety of my shipment. The staff also provided a tracking number so I could keep an eye on the progress of my documents. This UPS branch excellent customer service, attention to detail, and efficient process made my experience hassle-free. I wouldn't hesitate to recommend them to anyone needing to send important documents.

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