Kirkwood Collection is a family-owned and operated luxury hotel brand offering a portfolio of intimate boutique hotels in iconic California destinations. Currently in Santa Barbara, Palm Springs and San Luis Obispo, five unique properties blend "old world" charm with "new world" accoutrements. Debuting in 2019, Hideaway Santa Barbara and Blue Sands Inn are the premier boutique lodging offerings in both West Beach and East Beach of the American Riviera. In vibrant Downtown San Luis Obispo, Garden Street Inn is the idyllic vision of historic charm, nestled in central-coast wine country. 97 Lake Shore offers a glimpse into California’s leisure class positioned lakefront in Rancho Mirage. The Palm Springs Hotel, a joint-venture property, is mid
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.