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United States Postal Service

2.3
(192 reviews)

Business Details

2000 Allston Way, Berkeley, CA
94704, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 2000 Allston Way to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2000 Allston Way, Berkeley, CA
94704, United States

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday9:00 AM - 3:00 PM
SundayClosed

Reviews

2.3
192 reviews
5 stars
48
4 stars
9
3 stars
8
2 stars
10
1 star
117
  • SB
    Said Benane
    6 days ago
    1.0
    Booked an official appointment in advance for 2:15 pm was there 15 minutes earlier to renew my 5 years old passport but it was completely ignored.Deserted Service ,the entire service area abandoned.Zero Employee Presence Not a single worker was present to help waiting to apply for the passport The manager finally emerged only to give blatant, easily disprovable lies, she told me that the employee will be here in 5 minutes but it showed at 2:47 pm for the appointment of 2:15 and I have to live work early to make on time since they have this weird schedule for passport has to be between 9am to 3pm and the post office remain open till 5pm Total lack of responsibility for wasting customer time, tax payer and breaking scheduling commitments.Avoid this location if you expect professional service or respect for your schedule. The manger not qualified mange this post office.
  • JB
    Joshua Bollman
    Apr 18, 2026
    3.0
    Helpful staff, but note they do not do drop in passport renewal on Saturday's anymore.
  • MD
    Martin D
    Apr 15, 2026
    1.0
    kafkaesque
  • FG
    Fangzhou Guo
    Apr 7, 2026
    1.0
    The staff is very rude. Very bad service!
  • JM
    Jeremy Manwaring
    Apr 2, 2026
    1.0
    Website is not updated, this post office does not take in walk-ins, even though times are specified on website. Appointments are not taken on time, and can go overboard by 30 mins or more depending on situation. Completely unprofessional, outdated, and the worst experiences I had processing a passport, if you are able too, choose another post office

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified May 17, 2026Yext Knowledge Graph
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