The UPS Store

Reviews

• JL

  Judy Lofton

  Jun 16, 2026
  5.0
  The staff over here is great fast service, courteous, polite. I think they need a raise I think they need a raise
• BG

  Brandon Guelker

  Jun 14, 2026
  1.0
  Waited for over half an hour today after ups was supposed to be open and nobody showed up, door was locked, security gate was down and lights were off!! Whatever the reason, this is UNACCEPTABLE!!!
• JW

  Jenaya Ward

  Jun 11, 2026
  5.0
  The cashier was very friendly and helpful. I’m not very computer savvy and Rochelle helped me out
• AS

  Abraham Sandoval Sotelo

  Jun 1, 2026
  5.0
  Store is great!
• CC

  Claudia

  May 29, 2026
  4.0
  I’m giving this UPS Store 4 stars because overall most of the employees are wonderful and provide great customer service. Rochelle is honestly like sunshine every time I come in — always smiling, welcoming, patient, and genuinely kind. Jack is also very polite and professional, and even the manager has always been sweet and helpful whenever I’ve visited. Unfortunately, the reason for the missing star is because of one employee, I believe her name is Aracely. Every interaction with her feels uncomfortable because she often seems unhappy, rude, and unwelcoming. Customer service is such a big part of the experience, and her attitude really stands out compared to the rest of the amazing staff. If it weren’t for that, this location would easily deserve 5 stars because the rest of the team is great.

Frequently Asked Questions About The UPS Store