FedEx Office Print & Ship Center

Reviews

• KN

  Kitt Naughton

  4 days ago
  5.0
  I was helped by Loren. Fantastic work and very professional. I felt like this is a very well run location and I had my return shipment expertly packaged and shipped. All questions were answered fully.
• JF

  Johnston Family

  6 days ago
  5.0
  I grabbed your card from the counter. I believe you manage the store in Alameda. I wanted to give a special shout out to a young gal (i believe her name may have been sarah?) or anna? Anyways I was there bright and early right at opening after emailing important documents I needed ahead about 6am Important documents I need printed out for a meeting and signing. She greeted me with a kind heart and nice smile and best of all top notch customer service! I wanted to save paper so I asked for double sided in my email. But I didn’t specify color or black and white and she was so kind to check in and follow up. gave me staple and a way to have my important documents in an envelope. Over all I am reminded why I love and continue to choose FedEx Alameda over and over than USP! THank you to that young lady!!!
• WM

  Wing Yeung Ma

  Aug 13, 2026
  1.0
  One star. I went in to pick up a package that was being held for me, with my government-issued photo ID in hand. The name on my ID matched the name on the package exactly. The staff still refused to release it because the address on my ID hasn’t been updated to my new address yet. Anybody who has moved recently knows an ID takes weeks to update. Meanwhile my package sits in a warehouse. Nobody offered an alternative — no secondary document, no tracking confirmation, no delivery notice, nothing that could have solved this in two minutes. Just a flat no and a wasted trip. If the policy really is this rigid, FedEx should say so clearly in the pickup notice so customers don’t drive across town for nothing. Either way, matching name plus valid photo ID should be enough to hand someone their own package.
• AA

  Ahmed Almaseki

  Aug 8, 2026
  1.0
  The employee, Kyra, is very difficult to deal with; she seems unwilling to work and only makes things complicated. I go to this branch because it is the closest to my home, but she always displays the same attitude and speaks in a very unpleasant tone.
• JG

  Jamie Gloyne

  Jul 27, 2026
  1.0
  Awful service. Refused to accept a (free prepackaged) return with a QR code unless I paid $12 plus tax for a single box. Avoid FedEx. UPS is very close and much more helpful.

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