The UPS Store

Reviews

• KV

  K VDA8

  2 days ago
  1.0
  The customer service at this specific location is lacking. It is clear that the demeanor and professionalism are subpar. I recognize that businesses must charge for the resources they utilize to fulfill orders. However, the $3 fee to print a single label and an additional exorbitant fee for taping a package seem excessive. I declined the service, which ultimately worked in my favor, as I visited the location near my residence in Oro Valley on Oracle instead. I arrived with my printed label and my own tape this time. The staff greeted me and they were professional and helpful, using their own tape at no charge, which I did not anticipate. I was surprised and informed them that I had my own tape. The staff member smiled and taped the box without any additional cost. This experience was significantly different from the one at this Cortero exit location.
• BR

  Barbara Repard

  6 days ago
  5.0
  Everyone in there is very polite and professional. I’m there a lot and very seldom ever have to wait. Great service.
• JM

  Jose Muro

  Apr 30, 2026
  5.0
  I walked in early in the morning and all the staff was very happy and attentive willing to help me with my issues. It turns out I was unprepared for my return and I believe the manager Jose it is took care of. It did a phenomenal job and I’ve been to a lot of UPS stores where I felt very in the dark very neglected, but this location is rockstar status and definitely knows their stuff when it comes to customer service.
• BP

  Brian Peterson

  Apr 13, 2026
  5.0
  Great customer service
• AP

  Alyssa Parton

  Mar 24, 2026
  5.0
  Amazing customer service! Super helpful and patient.

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