Troon

Reviews

• DR

  Devin Roloff

  Jun 18, 2024
  4.0
  Bought a Troon Summer card on June 6th and still hasn’t been set up. Called and emailed multiple times and was told I should pay for another one because they didn’t see a purchase, even after sending my receipt and credit card transaction. Followed up multiple times and got nothing. Filed complaint with BBB and disputed with my credit card company. Long story short, poor system in place and even worse customer service and support. Will never buy again. Update: A manager reached out and resolved this issue for me. Troon card set up. A system issue. In the future, hopefully better communication and awareness for customers, but happy it was taken care of.
• GF

  Gilberto fierros

  Feb 10, 2024
  1.0
  Bad management
• JB

  James Barker

  Jul 29, 2020
  5.0
  I had an experience at two Troon courses that left me less than satisfied. I decided to email Troon and explain my frustrations not really expecting to get a response. To my surprise I was contacted that day by their VP of Operations. He took the time to listen to me and look into the minor issues I had. He then called me back and very graciously made everything better, not just a little better but above and beyond better. I’ve always felt like Troon managed the best courses and their attention to detail and quality of the courses they managed are the best out there. I have to say that their customer service is also just as good. They have made me a loyal Troon customer. I will always search for a Troon course wherever I may be golfing and make sure I support them first before I consider any other options. Thank you to Troon for exceeding my expectations!
• FS

  Frank Sealy

  May 30, 2017
  5.0
  Great operation. Troon golf

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