United States Postal Service

Reviews

• AH

  Alexis Hanish

  Jun 17, 2026
  1.0
  Ignored my calls and without attempting to give me my items shipped them back to sender
• PD

  Philip D

  Jun 16, 2026
  5.0
  Very friendly and efficient staff and great post office. Not sure why there are so many bad reviews
• JG

  Jeff Getz

  May 22, 2026
  1.0
  These people are beyond unprofessional. They are typical goverment employees who don't care about their customers at all. They have been trained up as spoiled brats, not as caring customer service oriented employees. They have completely lost their way. Close them down!! Totally useless!!
• NB

  Nick B

  May 16, 2026
  1.0
  Having a PO box for the last 3 years here i decided I had enough. Honestly this is the worst post office I've ever dealt with from the daily long line to the majority of the staff never caring abou anything, to the packages never being delivered that they themselves sign for! Ive had 14 packages delivered with photo proof! That they lost or stole themselves! You are better off getting a po box in desert hills, at the roadrunner, or in BCC. They are all cheaper and have better customer service with better accountability!
• LP

  Lex Palen

  May 15, 2026
  1.0
  Worst USPS location I’ve ever dealt with. I’ve lived at my current residence for almost 3 years and never once had issues receiving mail until the last two weeks. Suddenly, I completely stopped receiving mail despite having USPS Informed Delivery showing multiple pieces of mail scheduled for delivery. The first time I went to the post office, I was told a manager would call me back. That never happened. When I got home, I spoke directly to the carrier while she was delivering mail. She told me she had been putting mail with my last name into other boxes. I explained I’m the only person with my last name at this property. I thought the issue was resolved, but it wasn’t. I returned to the office multiple times after that. Every single time I was told a manager would call me back, and every single time nobody called. One employee verified there was no hold on my mail and confirmed everything looked correct in the system, yet I still wasn’t receiving anything. Important mail has gone missing, including: * Credit/debit cards * A check * Legal paperwork * IRS mail * Insurance documents * Other time-sensitive mail I even showed the office screenshots from Informed Delivery clearly displaying my full address and apartment/unit number, but I was still told the carrier claimed my unit number wasn’t listed on the mail. The final straw was a package marked as delivered by USPS through Amazon. I immediately went to my mailbox and it was not there. Tracking then changed to say the address was incorrect and undeliverable — despite other items from the same order being delivered to my door successfully. I’ve now spent hours contacting banks, insurance companies, and other businesses to resend critical mail to another address because I no longer trust this location to deliver correctly. What’s most frustrating is the complete lack of accountability. Nobody follows up, nobody calls back, and nobody seems interested in resolving the issue. After repeated visits and over 15 missing pieces of mail, this is far beyond a simple mistake. I understand mail issues can happen occasionally, but this level of negligence and lack of response is unacceptable. Something seriously needs to be investigated at this location because customers should not have to fight this hard just to receive their own mail.

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