Staples

Reviews

• MN

  Marvel Ntiamoah

  Jul 29, 2026
  1.0
  Staples is charging 24 times the amount it costs to make copies. I wonder what the percentage is for the rest of their products. It's sad that businesses can do that while we struggle to survive. I pray for those that don't realize what they do or have no problem with it.
• LG

  Lizz G

  Jul 28, 2026
  1.0
  Came to this location to return an Amazon package and Jessica wouldn’t take her eyes off me with such annoyance visible on her face. Since she was was already looking my way while waiting in the return desk I asked if I was in the correct place since she never actually helped me or even offered and just said “I will be right there” she had me open the box myself and actually handed me scissors to do her job that she gets paid to do and when I asked if I could leave the box there she said no with a attitude. Such a miserable employee that isn’t happy or thankful for her job and is still representing Staples!
• JP

  John Perry

  Jul 15, 2026
  1.0
  Staff is not friendly… I came in to make an Amazon return, and asked politely if I could use the restroom after it was processed. The employee at the counter (younger white male with glasses, didn’t catch his name) quickly snapped at me “restrooms are for customers only, what are we buying today??” I was taken aback because I thought that kind of thing wouldn’t matter, and I was making use of their business anyway for my return. But the employee rudely told me again “restrooms are for customers only.” I feel like I was nothing but polite and was dressed professionally, so I don’t see the need to be unwelcoming. I especially did not like how terse the employee and did not appreciate his tone. I will not come here again.
• MP

  M Piacenza

  Jul 3, 2026
  5.0
  I love my local Staples. The staff is friendly and helpful.
• AW

  AB WB

  Jun 15, 2026
  1.0
  Absolutely terrible customer service at the Amazon return counter. Treated like an inconvenience and this employee had an attitude when I asked for a confirmation receipt. He said sounds like you return a lot of stuff like im some sort of criminal. The employee said confirmation is emailed by amazon and I told the employee I don't use email with amazon, my account is my phone number. When I said the last time they let scan the bar code, then this employee pointed to the ground behind the counter where the return items are so I had to lay across and reach over the counter to zoom in my phone to get a pictue of a tiny barcode on the floor where he put the items in a box and wouldn't look at me. Amazon literally says to get physical confirmation receipt, incase there's issues with the returned item. 2 employees 2 different days, nasty attitudes both of them. UPDATE: Owners response is the same general answer for every negative review. The employee/employees causing the issue keeps causing more issues. Employees Treating people the same terrible way over a long period of time and staples refuses to do anything about it. If this is how they AIM to provide good customer service then they must be blind. I give it 2 years tops before staples goes under, party city balloons isn't going to save it.