The UPS Store

Reviews

• SC

  Stephanie Crawley

  Aug 26, 2026
  1.0
  Frustrating & inconsistent
• LF

  Laurie Franklin

  Aug 10, 2026
  2.0
  I wanted to give this location another chance with my Amazon return, but unfortunately, my experience was similar to my previous visit. The lady assisting me had a very unwelcoming and unhappy demeanor, which made my interaction with her uncomfortable. During this visit, I had a question about the process for one of my Amazon returns. When the employee took the printed return information from me, her facial expression and the way she looked at me made me feel as if I were foolish for not knowing the process. Especially the way she answered my question with an unwelcoming tone. I understand that employees deal with many customers throughout the day, and I certainly don’t expect anyone to be overly cheerful, but basic courtesy and professionalism go a long way. I don't typically let interactions like this bother me, but after having a similar experience twice at this location, I unfortunately don't feel comfortable returning. I hope management takes this feedback into consideration, as a more welcoming attitude toward customers would make a significant difference.
• TS

  Todd Sandrin

  Jun 20, 2026
  5.0
  Great and friendly service. Young man team member with a beard is particularly cheerful and helpful.
• MF

  Mohammed Faris

  Jun 18, 2026
  5.0
  The morning employee was amazing, he always welcomes people with smile and takes his time makes sure to deliver the best service
• YM

  Your Mom

  Jun 17, 2026
  5.0
  Manny is an excellent employee! I go to this location specifically because he is so helpful and his efficiency is unmatched anywhere else. He's always friendly and happy to see everyone. Please continue to employ people like him. Customer service is excellent!

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