The UPS Store

Reviews

• JD

  Jr Delrose

  Sep 1, 2026
  1.0
  Dont use them to return anything from amazon. Complete rip off. App says its free then they cant even wrap it in a bag to get your full redund . Just use kohls or other options
• SB

  Shellsbells Bells

  Aug 31, 2026
  1.0
  You'll
• CH

  Camelia “Justice Here”

  Aug 15, 2026
  1.0
  3406 W. Olive, I have been to this location a couple of x's to return items on different occasions for QVC and HSN. I was told by HSN to place the item in a trash bag and there shouldn't be a problem since there is a prepaid label so I doubled bagged it to make sure it would be safe. When I got to the store I provided BEN with the prepaid label provided to me by HSN. He then said we can ship this for you but you need to pay 38.63 for the shipping box. I did mention to him I had a prepaid label. The girl that was working with him that day had already taken the bag preparing it for the return which weighed 3 lbs. He told her we cannot take it, she just looked at him and apologized to me!!!... I also mentioned to him that everytime I go in there he has something to say and asked him why he refuses to accept my packages. He did the same thing with some sneakers that I returned. I also had to return some cricket phones in different packages with 3 different return labels back to cricket and supposedly BEN put all three phones on one confirmation label. When I confirmed if all three phones were on the tracking label he said oh I forgot to add 2 of them because you distracted me. I asked him, so it's my fault you didn't do the correct honest thing? And on that specific day I seen when an elderly gentlemen went in there and said, I would like to return this but I do not have a box. BEN said don't worry I got you, I'll pack it for you! The gentleman then asked him how much, he turned around and said don't worry about it I'm not charging you today... But yet and still he wanted to charge me! He also said my return label was for USPS and it was a lie. I had to return, luckily someone else was there and she took the package and apologized for him!... I hope something is done about this situation with BEN!!!... :(
• ML

  Matthew Lard

  Jun 30, 2026
  5.0
  The food here is amazing! 8.8/10
• KO

  kathy oen

  Jun 30, 2026
  4.0
  Dropped off a package for my great nephew birthday

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