FedEx Office Print & Ship Center

Reviews

• SM

  Shakirullah Mamond

  Sep 25, 2026
  1.0
  I am extremely disappointed and angry about my experience with FedEx. I specifically ordered my file to be printed as a STICKER. Instead, they printed it as a POSTER. A poster is completely different from a sticker and is not what I ordered. I was charged $111.66 for something I did not order. I asked if I could return it because it was the wrong product. I even told them, “You can keep it—I don’t need it.” Instead of trying to resolve the issue, I was told that I had to take it and that they still wanted the payment. What made this experience even worse was the customer service. I expected the manager to listen, acknowledge the mistake, and at least try to find a reasonable solution. Instead, there was no meaningful effort to help me. For a national and international company like FedEx, this is extremely disappointing. I paid $111.66 for a product I did not order, offered to leave it with them because I had no use for it, and was still told I had to take it and pay. This isn’t the kind of customer service I expected from FedEx. I will not be recommending this printing service to anyone. Before spending your money here, I strongly suggest checking with a local print and copy shop. Very disappointing and frustrating experience.
• OA

  Oyuki Alvarez

  Sep 11, 2026
  5.0
  Super easy
• SF

  Sarah Fischer

  Aug 18, 2026
  1.0
  Poor customer service. Two orders delivered to the wrong place. FedEx refused to listen to my complaint or contact the delivery driver.
• MN

  Madison Nicole

  Aug 9, 2026
  5.0
  Tim was a huge help with us mailing something across the country. He helped us find the perfect box and was super kind!
• MF

  Maria Fidazzo

  Jul 21, 2026
  1.0
  I called ahead and got fees verbally for copy services. I was quoted 25 cents for black and white if they make copy and 22 cents if I did in copy area. I also asked if they had a cutter to cut off binding on a packet I had to copy. When I went in, I ask for help on how to use the cutter as there were no directions. They immediately said.they could cut it and it would cost $6.30, " Is that ok?" No, I would rather save that money for the copies I was told the cutter would not work in self serve. Once I saw how to use the cutter, I showed employee I could separate the glue binding and use cutter. I then decided by the time I do the copies and learn the machine in self serve, I might as well pay the extra 3 cents for them to make copies. I asked for price quote and was told $23.00. Which was about 90 copies which worked out to correct price. Then the employee started to copy and puts in scan code. Qhen finished the said that will be $48 I said what," you quoted me $23." She satiated she forgot to add th extra copies 11 total. Then she said $35.64. I was very upset as we had a death in the family and I waa trying to get this done in a timely fashion. Qhen I got home I looked at the receipt and noted they had charged me 64 cents a copy. I did not get all the copies I needed. I called and told them this and they said ," you can look through our recycle". I was sho ked at the lack of customer service and the attitudes. I had also explained that I was trying to use the funding I had judiciously and I feel they baited me with false quote and took advantage of the situation. I will find another place to do business in future.

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