The UPS Store

Reviews

• TB

  Travis B

  Jun 13, 2026
  1.0
  Let me say I like UPS as a whole. But I find the enshitification of all processes now days just unacceptable. If you schedule an appointment for a notary and receive two email notifications of the appointment. When you arrive at the site you shouldn’t be told we don’t accept those appointments and our notary is not here. That’s just poor customer service and now I know better and hopefully this message is helpful to someone else.
• YT

  YKERENE TORRES

  Apr 5, 2026
  5.0
  Excelente servicio
• RM

  Rob Man

  Mar 30, 2026
  1.0
  **This is a review for UPS in general. I shipped an item from this location that was $35 total. It was an item that i sold on Ebay. UPS damaged the package so bad it was no longer in the package when it arrived to the buyer. i have spent over 40 hours calling UPS and finally they said they would send me the $35 only that they supposedly sent it to ebay and not to me. When i call ebay they told me they cant receive payments and that UPS is basically lying to me. I provided them with my full name and address to send the check but they wouldn't. I will NEVER use UPS again. the absolute worst customer service i have ever dealt with in my life. I guess if your package makes it to whomever you are sending it to great. If it doesn't and you have issues, best of luck to you!!! you won't get anywhere with this company. The people at this store also told me they are a separate entity and they can't help at all which if that's the case, remove the UPS logo.
• HS

  Howard Stine

  Mar 26, 2026
  1.0
  I am making a complaint against an employee named Oliver, who says he is the manager of store 4030 here in Sun Lakes. He was very rude to my wife when she phoned him to ask about printing a poster. When I called him to ask for an apology he hung up on me. Twice. I don't think you want a man like this managing your store. I would appreciate a response.
• TT

  Tobey Toney

  Mar 9, 2026
  5.0
  By far the best UPS store. I go out of way to go to this specific location because of how helpful and friendly the staff is every time I visit.

Frequently Asked Questions About The UPS Store