The UPS Store

Reviews

• ML

  Maeghan Leah

  3 days ago
  5.0
  Hands down the best customer service I’ve experienced at any UPS Store! Every visit is quick, easy, and pleasant. Robert Sutton is always friendly, efficient, knowledgeable, and genuinely helpful. He consistently goes above and beyond to make sure everything is taken care of, and it’s clear he truly cares about his customers. He’s a tremendous asset to the UPS Store, and five stars don’t seem like enough!
• TT

  Taylor Trevizo

  Jun 11, 2026
  2.0
  I brought an item in to be shipped out. I needed to buy a box ($~4) and decided to have the store print my label ($2). Roughly a $7 transaction, right? Apparently that costs $17. The staff was polite, but took my items immediately, boxed them, packaged them, taped it up, and put the label on. They did not tell me this would incur packaging & handling fees of $10. It would have been a nice heads up, as I didn’t intend to pay for someone to tape my box. I could have done that myself for $0, as I am quite capable of putting together and taping a box. The whole transaction felt dishonest and if they would have disclosed the secret service fees, I would have purchased a box at walmart and print my own label before coming to drop off my package. smh
• MW

  Melissa Wise-Miklos

  May 21, 2026
  5.0
  Everyone at this location is so helpful and knowledgeable!
• AA

  Anselmo Burgos Aceves

  May 3, 2026
  2.0
  The employees are really friendly; my rating is directed at whoever manages this store—they don't schedule enough attendants.
• WL

  WRAP 'N' LUV

  Apr 13, 2026
  5.0
  The staff customer service friendly, warm, expeditiously, and overall amazing.

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