United States Postal Service

Reviews

• II

  IVAN

  1 day ago
  1.0
  I had an extremely disappointing experience at the USPS location on Joyce Street. I went in to ship a package that was already completely packaged and ready to go. When it was my turn, I walked up to the counter, but I was not greeted or acknowledged and had to figure out on my own where to go for service. Unfortunately, my experience with Nora was even worse. From the moment I approached the counter, her attitude was extremely rude and confrontational. I greeted her and asked how her day was, and instead of providing basic customer service, she immediately told me that she could not ship my package because of the shipping bag it was in. The bag was a USPS shipping bag. Before I even had an opportunity to ask questions or explain anything, she simply said, “Next in line.” This was one of the rudest customer service experiences I have ever encountered. I had left work early specifically to take care of this, only to leave without being helped and having to take my package back home. I understand that working with the public can be stressful, but customers should still be treated with basic courtesy and respect. Nora’s attitude made it very clear that she did not want to deal with customers, and that type of behavior has no place in a customer-service position. I will not be returning to this location. Unfortunately, after looking at other reviews, it appears that I am not the only customer who has experienced this type of behavior. I hope management takes these complaints seriously and addresses the way customers are being treated at this location.
• LL

  Leslie Landrum

  Aug 15, 2026
  5.0
  Great customer service. Short wait time at 4 pm on a Friday.
• AW

  alan wright

  Aug 13, 2026
  5.0
  Very helpful staff. I was staying at an Air BB and needed to get something in first class mail that day. Staff was efficient and pointed your tracking number on the receipt.
• KR

  Karla Ramirez

  Jul 23, 2026
  1.0
  Terrible service. they don't let you explain anything, and they don't help you at all
• ML

  madison loghry

  Jul 7, 2026
  1.0
  The lady with the braids at the front desk was very rude and unprofessional. She was very upset at my for trying to write an address at the front desk when she could have just asked me to move. Then she got into a screaming match with the sweet young woman in front of me over what seemed like a simple question. It was uncomfortable to witness and not how anyone should be treated. Customer service should be respectful, even when answering questions. I hope management addresses this because it creates a very unwelcoming environment.

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