The UPS Store

Reviews

• DA

  Dustin Ash

  Aug 10, 2026
  5.0
  Outstanding Service, Incredible Efficiency, and a True Community Gem Relocating to a new city brings its fair share of transitions and logistical hurdles, but discovering a local establishment that operates with absolute excellence completely transforms the experience. Since moving to Conway, I have found myself visiting this UPS Store several times over the past few days, and every single interaction has been nothing short of brilliant. The entire team here possesses a rare, commendable dedication to seamless execution. They are consistently lightning-fast, exceptionally organized, and deeply knowledgeable, taking the stress completely out of shipping and administrative errands. Whether it is handling complex packaging or processing quick drop-offs, the standard of care never slips. A special note of appreciation goes to Shawn, who assisted me during my most recent visit. He handled my requests with absolute grace, precision, and an approachable professionalism that truly sets the tone for the store. It is extraordinary to encounter a business where every single staff member operates at such a consistently elite level of customer service. Thank you to the entire Conway team for welcoming us to the area and making this aspect of our transition completely effortless. I could not recommend them more highly!
• LH

  Lee Hess

  Jun 30, 2026
  5.0
  They are quick to serve & good at what they do.
• KC

  Kim Collister

  Jun 23, 2026
  5.0
  You never wait. Gina is always friendly and courteous. She informs you of any current sales. The store is clean and smells good, it’s just always a positive pleasant experience!
• LC

  Lawrence Cuculic

  May 18, 2026
  5.0
  The manager at this location, Gina, is one of the nicest and most helpful employees. She is always very cheerful, and when she asks how you are doing you can tell she genuinely wants to know. I will continue going to this location because of the level of service they provide
• BH

  Brent Hill

  May 13, 2026
  5.0
  From the moment I walked in Gina made me feel at home and when above and beyond the call of duty to make my experience a 5 stars.

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