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Brand Certified

United States Postal Service

1.9
(148 reviews)

Business Details

2960 Pelham Pkwy, Pelham, AL
35124, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 2960 Pelham Pkwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2960 Pelham Pkwy, Pelham, AL
35124, United States

Hours

Monday8:30 AM - 4:30 PM
Tuesday8:30 AM - 4:30 PM
Wednesday8:30 AM - 4:30 PM
Thursday8:30 AM - 4:30 PM
Friday8:30 AM - 4:30 PM
Saturday9:00 AM - 12:00 PM
SundayClosed

Reviews

1.9
148 reviews
5 stars
28
4 stars
2
3 stars
4
2 stars
6
1 star
108
  • SM
    Sabino Morales
    May 5, 2026
    1.0
    Since January,I have had a box of humanitarian aid—originally destined for Ukraine—go astray in Africa. They sent it to the wrong location; furthermore,they miscopy my information every time I call to assert my rights. I hope this doesn't happen to anyone else!
  • MM
    Michelle M
    Apr 21, 2026
    1.0
    I called ahead to confirm whether I could get a passport photo taken and specifically asked if an appointment was required. I was told I could walk in without one. Based on that information, I drove 30 minutes to this location—only to be told when I arrived that passport photos are by appointment only. That means I wasted an hour round trip because of incorrect information given over the phone. To make matters worse, there were multiple people already waiting, including some with appointments who had been there for quite a while due to what I was told is a new employee still learning. I understand that new staff need time to get up to speed, but giving out inaccurate information causes real inconvenience for customers. If you’re unsure, please take the time to verify instead of providing the wrong answer. This experience was frustrating and a complete waste of time.
  • CH
    cami hernandez
    Apr 6, 2026
    1.0
    Horrible service
  • AW
    Amy White
    Mar 23, 2026
    5.0
    My husband and I went to the Pelham Post Office to apply for our passports. The passport agent was very nice and efficient. We were pleased by how fast the process was handled.
  • HN
    Harry Niendorf
    Mar 21, 2026
    1.0
    We have not had mail pick up or deliverey for the last 3 Saturday - I called last week and spoke with Curtis ? Our business has important mail daily - can some one do something

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified May 17, 2026Yext Knowledge Graph
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