United States Postal Service

Reviews

• TW

  Travis Wiley

  Feb 6, 2020
  1.0
  It is absolutely incredible how poorly run the post office is now. The amount of packages that aren't delivered because the delivery person is beyond lazy or incompetent amazes me. This particular branch is horrible. Good luck getting your package on time or even delivered. Even when they mark it as delivered, it likely won't be. Putting the apartment lockbox key in the wrong mailbox, or straight up not putting the key in the mailbox. It is pathetic. And people really want the government to run more things in our lives.
• HM

  Hailey McNaughton

  Jan 31, 2020
  1.0
  My husband was stationed there for OTS. Long story short we moved and are trying to reach the PO as they have a package of ours that we need. NO ONE ANSWERS THE PHONES. Day three and still no one has answered.
• WI

  Wabanoonkwe Irick

  Dec 14, 2018
  1.0
  The WORST customer service ever! Not only has she (older Caucasian lady with grey hair) humiliates me EVERY TIME I’ve gone in , she Complains EVERY TIME I send a package over seas! Then she makes a public announcement to let everyone in line know that it wouldn’t be so long if it wasn’t for my packages. It’s embarrassing and disgusting. I CANT BELIEVE I had to leave “1” star cause it should be a negative star. I truly tried to have my opinion instead of listening to the online reviews, but I truly feel thier frustration with the poor service at this USPS office.
• JS

  Jorge Serafin

  Dec 6, 2018
  1.0
  I would give a zero if that was an option: Went at 2PM as opening hours stated. 2PM comes and goes and nobody opens. 2:10 comes and goes and nobody opens. At 2:13 a postal employee comes out and informs the line of customers that it will be another 10 minutes before they open. I took my package and went to UPS, last time I try to use our postal service.
• MB

  Matthew Brew

  Feb 11, 2018
  1.0
  Older lady that works the front desk is generally not there and when she is you will very much be on her time table when waiting for or receiving service. One time, after shuffling around in the back for a while looking for someone's lost package, she finally arrived to the service desk just to tell us all she had to go to the bathroom. Couldn't make this up, but shes probably been doing this most her adult life and is nearing retirement. Which is also probably why she came off as rude and condescending every one of my three visits to send a few bank documents. Would have loved to save time/not working with her if my bank didn't need the paper copies...there's a reason people don't use/want to use USPS. The one star/benefit is that it is on base...although closed from 1-2 and always on the weekends..

Frequently Asked Questions About United States Postal Service