United States Postal Service

Reviews

• BD

  Barbara Dixon

  Apr 14, 2026
  1.0
  I've been living in my apartment from 3-18. It's now 4-14 & the Post office has not done their part to install the lock nessesary for us to get our Mail No tracing of the parts to be delivered Won't even deliver to the office to allow us to pick up. An I don't care about it attitude. Maybe they toss it out
• JL

  Jane Lightning

  Jan 20, 2026
  1.0
  The postal delivery jammed a package into my mailbox, which is a centralized group of locked mailboxes in an RV park. I cannot get the box out from the customer access side, which is 1" smaller than the distribution side because of a metal ridge. I left a large note asking worker to extract package from distribution side & deliver to my residence, but nothing was delivered to my residence today. This is an ongoing problem & a very annoying one. I injured my hand trying to remove the package.
• CJ

  Cheryl Johnson

  Nov 3, 2021
  1.0
  I don't usually post reviews, but wanted to share my experience at this location. During Covid, my family needed to request a number of mail holds. The cashier that often wore the reddish wig seemed to have a personal problem with our mail holds. She did not know or understand our circumstances before removing the mail hold and sending us a note that we could purchase a mailbox. By the way, the note was not on official USPS letterhead. Also, I assume she removed the hold as the system still had it in place. To keep from being a nuisance to USPS, we are taking steps to minimize mail delivery including transitioning from paper to electronic mail and selecting alternate delivery points with other carriers for packages. If she had a better approach and excellent customer service skills, I would have considered temporarily purchasing a mailbox. She also suggested that we forward the mail. This was not an option as the mail is already delayed. Again, I don't usually post reviews, but wanted to provide feedback on the poor customer interface at this location. The mail carrier that we spoke to was excellent and had no problem holding the mail until our temporary circumstance was resolved. So no reflection on her. Perhaps customer service training is needed at this location to ensure customers have a great experience interacting with all USPS employees. Also, if we can't place mail holds, let the electronic system control the process and not allow it. Customers are expected to understand delayed mail delivery so why can't workers understand clients may have temporary circumstances that require mail holds.
• MA

  Moaaz Abuwardeh

  Jul 10, 2020
  1.0
  I keep receiving the neighbors mail wondering where is my mail gone, that's been happening for whole.year so yea prob your neighbor has ur mail

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