Brand Certified
United States Postal Service
2.4(51 reviews)
Certified by United States Postal Service • May 17, 2026
Business Details
421 Pelham Rd N, Jacksonville, AL
36265, United States
Certified by United States Postal Service • May 17, 2026
(800) 275-8777
Certified by United States Postal Service • May 17, 2026
http://usps.com/postoffice
Certified by United States Postal Service • May 17, 2026
About
Certified by United States Postal Service • May 17, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 421 Pelham Rd N to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • May 17, 2026
Hours
Certified by United States Postal Service • May 17, 2026
Monday8:30 AM - 4:30 PM
Tuesday8:30 AM - 4:30 PM
Wednesday8:30 AM - 4:30 PM
Thursday8:30 AM - 4:30 PM
Friday8:30 AM - 4:30 PM
Saturday9:00 AM - 12:00 PM
SundayClosed
Reviews
2.4
51 reviews
5 stars
15
4 stars
2
3 stars
2
2 stars
1
1 star
31
- DPDiscount PlusMar 12, 20261.0I am very disappointed with my recent experience at the Jacksonville Post Office. I sent a package valued at about $4,000, and it never moved from the Jacksonville location. Unfortunately, the package was eventually lost. This situation has been very frustrating and stressful, especially considering the high value of the item. I trusted the postal service to handle my shipment with care and reliability, but this experience has been very disappointing. I hope the post office takes situations like this seriously and improves their tracking and handling procedures so that other customers do not go through the same experience.
- BEBob ElliottFeb 20, 20261.0I am a disabled Vietnam Veteran, now in hospice care and I am being told to change my mailbox bc of the medical supplies being sent from the VA is painful to me. I can rember when the mail persons actually came up the driveway and dropped the packages off on my deck. Where is the courtesy gone, I tried to get the box moved closer to my home but to no avail and now I am given the ultimatum that my service will cease and I will have to go to the PO to get my letters and prescriptions. Wow, this is the respect I get for serving my country to protect and honor the freedom for all!
- TWTom WebbDec 13, 20251.0Jacksonville,AL post office is the worst . Late delivery, packages left out in the rain, packages come off the PO vehicle soaking wet, delivery of a very expensive package left at post office 12/13/25 saying it WAS THE CUSTOMERS REQUEST and that there was an attempt to deliver. That is a total LIE. Our normal carrier has been great and caring. So what is the excuse 😡
- CRchris rogersDec 8, 20231.0My mail was left on the ground next to a package. Some envelopes had checks in them. This has happened several times. Customer correspondence that was mailed was never recieved by me. Customer's have has to resend payment due to lost and torn mail. I was behind my mailcarrier and she stopped and put mail in box and drove on. I knew a package was scheduled for delivery, but when I checked mail box there was a note that said attempt delivery. She never pulled into my driveway.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 421 Pelham Rd N, Jacksonville?
You can send mail and packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a first-time U.S. passport at this Post Office location?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can also take your passport photo with an appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require scheduling an appointment through the online scheduler, although limited walk-in hours are available at select locations.
What are the operating hours for this Post Office?
Monday to Friday, the Post Office is open from 8:30 AM to 4:30 PM. On Saturday, it is open from 9:00 AM to 12:00 PM, and it is closed on Sunday.
How can I reserve a PO Box at this Post Office?
You can search for and reserve PO Boxes online at https://www.usps.com/manage/po-boxes.htm and complete the setup in person at your local Post Office.
Is 24/7 access available to the PO Boxes at this location?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours might vary by location, so check directly with this Post Office.
Are there places nearby where I can grab a meal after visiting the Post Office?
Yes, there are several nearby restaurants such as Burger King, Wendy's, Effina's Tuscan Grill, Little Caesars Pizza, Dairy Queen Grill and Chill, Jimmy John's, and McDonald's for dining options.
Where can I find convenient services like gas or shopping near the Post Office?
Nearby, you can visit Grub Mart which offers convenience store services and gas. Additionally, there are shops like Abundance Consignment and Old South Antique Mall for thrift and antique shopping.
Are there any nearby wellness or beauty salons close to the Post Office?
Yes, nearby salons include Salon Alon & Therapeutic Wellness Spa, Cuts N Curls Salon, Jacksonville Tanning Salon, offering a range of beauty and wellness services.
Can I find alternative postal or package services close to this Post Office?
Yes, nearby you can find other postal facilities like United States Post Office, USPS Collection Point, and Post Office-Jacksonville for additional mailing and shipping services.
Brand Certified Facts from United States Postal Service
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