Certified by Primo Brands Birmingham • Oct 04, 2026
Water Cooler Supplier
Our Water Direct program provides a comprehensive selection of branded beverages to meet healthy hydration needs delivered directly to your home or to commercial businesses. These brands include Poland Spring® and Pure Life®, premium brands like Saratoga® and The Mountain Valley®, regional leaders such as Arrowhead®, Deer Park®, Ice Mountain®, Ozarka®, and Zephyrhills®, purified brands including Primo Water™ and Sparkletts®, and flavored and enhanced brands like Splash Refresher™ and AC+ION®
Location
Certified by Primo Brands Birmingham • Oct 04, 2026
Certified by Primo Brands Birmingham • Oct 04, 2026
Monday8:00 AM - 9:00 PM
Tuesday8:00 AM - 9:00 PM
Wednesday8:00 AM - 9:00 PM
Thursday8:00 AM - 9:00 PM
Friday8:00 AM - 9:00 PM
SaturdayClosed
SundayClosed
Products & Services
1 list · 5 items
Water Types
5 items
Purified Drinking Water
Our best-selling bottled drinking water known for its crisp, clean taste.
Spring Water
Direct from natural sources, our spring water is clean, fresh and delicious.
Artesian Water
A confined aquifer containing groundwater that flows upward through a well without the need for pumping.
Distilled Drinking Water
Perfect for traditional distilled water uses like cooking, hot beverages, steam irons, humidifiers and more, as well as low-sodium diets.
Fluoridated Drinking Water
The same fresh, clean taste of purified bottled drinking water plus added fluoride, which may help prevent tooth decay.*
Reviews
3.7
73 reviews
5 stars
39
4 stars
12
3 stars1
2 stars1
1 star
20
LE
Lisa Evans
Apr 8, 2025
1.0
Where to start. Got 2 delivery's in 2+ months time. Had to beg for a solid month to just get emptys picked up, put emptys in drive way for 4 weeks and brought them back into the garage for4 weeks. Web showed deliveries week after week. NO Show,no emails,no phone calls, no sorry. Don't waste your time with this company. Would have left a minus 5 rating if that was an option. No way to contact anyone other than the customer service number, they were all useless, took many phone calls, multiple 10 minutes holds to cancel my service ( approximately 45 to 60 minutes )
Primo /. Crystal Springs. NO NEED TO REACH OUT TO ME. NOTHING YOU COULD DO OR SAY TO MAKE THIS RIGHT.
Frequently Asked Questions About Primo Brands Birmingham
What products and services does Primo Brands Birmingham offer?
Primo Brands Birmingham offers water delivery, water stores, water purification services, home and office bottled water, home and office coffee delivery, and water filtration services.
What are the operating hours for Primo Brands Birmingham?
They are open Monday to Friday from 8:00 AM to 9:00 PM and closed on Saturdays and Sundays.
What payment options are accepted at Primo Brands Birmingham?
They accept American Express, Discover, MasterCard, and Visa.
Where is Primo Brands Birmingham located?
They are located at 3008 Commerce Square S, Irondale, AL 35210, United States.
How can I contact Primo Brands Birmingham for customer service?
You can call them at 1-800-492-8377 or email social@primowater.com for faster responses.
What brands does Primo Brands Birmingham provide through their Water Direct program?
They provide brands including Poland Spring®, Pure Life®, Saratoga®, The Mountain Valley®, Arrowhead®, Deer Park®, Ice Mountain®, Ozarka®, Zephyrhills®, Primo Water™, Sparkletts®, Splash Refresher™, and AC+ION®.
Is Primo Brands Birmingham currently affected by COVID-19 related delays?
Yes, they are experiencing extremely high volume and apologize for any delays. They are working as fast as possible to address customer needs.
What nearby businesses can I visit when coming to Primo Brands Birmingham?
Nearby you can find Prestigious Appliance (appliance repair and home improvement), Electrical Guitar Company (machine shop and music store), and Red Bike Coffee Roasters (coffee shop and cafe) which could be convenient for home improvement, music purchases, or a coffee break.
Are there any nearby services useful for home installation or repairs?
Yes, nearby places include Roberts Building Group Inc. (contractor and home improvement), Norrell Service Experts (HVAC and water heater repair), and Custom Installation and Services (contractor and automotive repair), which could be helpful if you need related services while ordering from Primo Brands Birmingham.
What transport or access options are near Primo Brands Birmingham?
Norfolk Southern Railroad, a train station and freight service, is located nearby, which may help customers who prefer public transit or rail freight connections visit or receive deliveries.
Brand Certified Facts from Primo Brands Birmingham
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