United States Postal Service

Reviews

• LL

  Lina Vega Lezama

  May 12, 2026
  1.0
  Worst location !! I made an appointment for my passport 3 weeks ago and they just say “we are not doing passports right now” they didn’t cancel my appointment. Waste of time and terrible customer service
• DZ

  Daniel Zimmerman

  May 10, 2026
  1.0
  They do not honor appointments and they know that they are not going to honor that appointment the second you make it and they won't let you know it until you get there. They are prepared for your wrath so don't even bother getting angry, they don't care. So you will lose all that all that time and money that you (and your wife) use to get off of work to get there for nothing.
• MV

  marlene velasquez

  May 8, 2026
  1.0
  At other post offices, I’ve always been treated respectfully, especially when I had questions since I don’t ship packages often. I used the self-service kiosk and the only tape available to me was Priority Mail tape, so I wasn’t aware that it couldn’t be used for my package. When I came to the counter to drop off my package, the employee immediately spoke to me with an unnecessarily rude attitude instead of simply explaining the policy respectfully. Both employees then continued making snarky comments about the tape situation within earshot, which felt unprofessional and uncomfortable. I understand rules and policies have to be followed, and I would have completely understood if it had been explained kindly. I just believe customers should be treated with patience and respect, especially when they are unfamiliar with the shipping process. I hope management can address this with staff to help create a more respectful experience for future customers.
• DD

  Dan

  Apr 20, 2026
  1.0
  Terrible service. Rude. Unreliable. Find another way and save yourself the frustration. Management/leadership at this location should be investigated and probably fired for running an apathetic, unprofessional unit. Had a passport appointment made on-line. Arrived on-time and was told no one could process me, to come back in two hours. Came back and they said there was no one available, to come back in another three. Another individual was there who also had an appointment and was sent away bang told to return on Monday after 0900. I went back Monday after 0900 and was told the person who could do it wasn't there, to come back after 1230. I didn't play that game again. When I noted I had been in the previous Frida at the appointed time and they and been unable to assist, they shrugged it off. This level of incompetence and lack of performance should not be allowed to continue. Seems to be NO accountability within the USPS system,
• ME

  Matt Everett

  Apr 20, 2026
  1.0
  I was sent a notification via Route that USPS had a package available for pickup because these guys play around way too much and don't want to do their job properly by claiming that a driveway or mailbox is blocked when there's been no one on my property whenever they claim that. So today I get a update from them that says to grab my media that I ordered from eBay. Within less than 20 minutes of me getting that message. I went right over to the post office as it's right down the street from me. After waiting in line a fair amount of time the representative completely copped an attitude. The second I said I was here to pick up a package when the people ahead of me had missing mail or no information whatsoever. So me coming with all the information in the world thinking that it would make her job easier was not the case as I instantly cost her to have a bad mood for some reason. After having me write my information down, she then proceeds to talk to people in the back while slamming boxes around probably other people's packages and waiting another 15 minutes. She then gets her manager or another employee to ask me what my address is four times stating it plainly and clearly as I wrote it down that they had in front of them to then have her come back after 5 minutes of looking and sling the package at me after handing over my ID. Even though I was given terrible customer service I said. Have a great day and thank you then which I was met with most attitude riddled "mmmhhhh" as she slams the door. God forbid anyone in customer service be the slightest bit polite or be forced to do their actual job. I cannot stress enough how much this post office sucks not only from the infrastructure all the way down to the employees. Avoid this post office at all possible costs.

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