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United States Postal Service

2.3
(96 reviews)

Business Details

3741 Ross Clark Cir, Dothan, AL
36303, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 3741 Ross Clark Cir to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3741 Ross Clark Cir, Dothan, AL
36303, United States

Hours

Monday9:00 AM - 4:30 PM
Tuesday9:00 AM - 4:30 PM
Wednesday9:00 AM - 4:30 PM
Thursday9:00 AM - 4:30 PM
Friday9:00 AM - 4:30 PM
SaturdayClosed
SundayClosed

Reviews

2.3
96 reviews
5 stars
24
4 stars
7
3 stars
2
2 stars
6
1 star
57
  • VV
    venusmoralesss
    May 9, 2026
    1.0
    I just moved to the area into a new apartment. Along with opening a new bank account since the bank I was initially banking with isn’t located here. In order to pay my rent, I need my new bank card which I was expecting to receive in the mail. Due to work, I haven’t had an opportunity to come into USPS to get a mail box key, but with that being said, I initially had a fantastic driver who would allow me into my mail box when she would be there so I could get my things. There has suddenly been a change in drivers, no problem. Today I introduced myself to that driver and politely let her know I just needed to retrieve my mail to which she responded, with disgusting attitude, “Do you have an ID?” ….. I have never needed an ID to get into my mailbox. Mind you, who is walking up to their mailbox with their ID in hand? So I responded, confused, “ID?” To which she said, “or key?”… I told her I just needed to get my mail since she had it open and IN THE MIDDLE OF EXPLAINING WHY I DID NOT HAVE A KEY, she SLAMMED the door shut and condescendingly smiled at me and said, “Noooo you have to live here and have a key.” I might literally be evicted because I can’t get into my mailbox and she was so rude I was honestly shocked. As I walked away (asking myself if I looked like a thief or wondering if that was even a rule or not since the initial mail lady was super kind and let me grab my mail) I noticed the entire bed of the mail truck was open with people’s mail WHILE ITS RAINING. So that was the cherry on top to my morning. 6225 Walden dr Kinsey al… whoever is driving that route, you’re disgusting attitude was so unprofessional and unnecessary to my already dire situation. And after reading so many of these reviews about such a fundamental establishment that is so NECESSARY, I literally can’t wait to leave Dothan AL. I’m so sorry to all the people who continue to have poor experiences here. And if you are considering to move here, DON’T. These people have no home training or customer service skills. I’m officially dreading coming in for a key. Thanks for nothing and I truly hope you have the day you deserve.
  • OZ
    Old ZepHead
    Apr 27, 2026
    5.0
    I'm thankful for this location now that we live nearby. Love not having to go all the way to the main post office.
  • NG
    Norm Grimes
    Apr 3, 2026
    5.0
    Very friendly
  • IR
    India R
    Jan 26, 2026
    1.0
    I have been getting 'Informed Delivery notifications for the past 2 weeks for mail I am not receiving. It's saying "mail delivered" buy I have yet to receive a single piece. I have time sensitive correspondence that should gave been here but isn't. And it's not just me it's my neighbors as well. I've called the post office several times but Noone ever answers the phone.
  • NB
    Nae'Chelle Bishop
    Aug 8, 2025
    1.0
    At first It was an Issue with receiving mail in my complex because they were being newly built back in May 2025 & they somewhat still isn’t finished. But the company has registered the address in JULY so it WOULDN’T be ANYMORE problem’s with anyone receiving their mail/PACKAGES, UPS & FEDEX never have a problem with PUTTING the packages IN front of our doorsteps. So whoever is the driver to deliver PACKAGES over here on 3305 FLYNN ROAD!!! Either you are a lazy individual or you’re older and can’t physically lift heavy things. Because WHY/HOW IN THE WORLD did I receive a notification stating that “we were unable to deliver your package @5:37pm, on 08/08/2025 because the BUSINESS was closed!!!!!!!!” WHAT BUSINESS???? COME DELIVER IT TO ME AT MY DOORSTEP” my apartment number is CLEARLY on my package. And if you worried about walking up a flight of stairs don’t be cause I live DOWNSTAIRS on the first floor!!!!!! Utilize yours eyes & legs You knew EXACTLY what you signed up for when you applied for that job position, we should NOT have to keep coming up there to pick up our packages it’s ridiculous at this point.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

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