Brand Certified
United States Postal Service
2.8(133 reviews)
Certified by United States Postal Service • May 17, 2026
Business Details
379 N Oates St, Dothan, AL
36302, United States
Certified by United States Postal Service • May 17, 2026
(800) 275-8777
Certified by United States Postal Service • May 17, 2026
http://usps.com/postoffice
Certified by United States Postal Service • May 17, 2026
About
Certified by United States Postal Service • May 17, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 379 N Oates St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • May 17, 2026
Hours
Certified by United States Postal Service • May 17, 2026
Monday8:00 AM - 4:30 PM
Tuesday8:00 AM - 4:30 PM
Wednesday8:00 AM - 4:30 PM
Thursday8:00 AM - 4:30 PM
Friday8:00 AM - 4:30 PM
Saturday8:00 AM - 12:00 PM
SundayClosed
Reviews
2.8
133 reviews
5 stars
47
4 stars
8
3 stars
9
2 stars
7
1 star
62
- VVvenusmoralesssMay 9, 20261.0I just moved to the area into a new apartment. Along with opening a new bank account since the bank I was initially banking with isn’t located here. In order to pay my rent, I need my new bank card which I was expecting to receive in the mail. Due to work, I haven’t had an opportunity to come into USPS to get a mail box key, but with that being said, I initially had a fantastic driver who would allow me into my mail box when she would be there so I could get my things. There has suddenly been a change in drivers, no problem. Today I introduced myself to that driver and politely let her know I just needed to retrieve my mail to which she responded, with disgusting attitude, “Do you have an ID?” ….. I have never needed an ID to get into my mailbox. Mind you, who is walking up to their mailbox with their ID in hand? So I responded, confused, “ID?” To which she said, “or key?”… I told her I just needed to get my mail since she had it open and IN THE MIDDLE OF EXPLAINING WHY I DID NOT HAVE A KEY, she SLAMMED the door shut and condescendingly smiled at me and said, “Noooo you have to live here and have a key.” I might literally be evicted because I can’t get into my mailbox and she was so rude I was honestly shocked. As I walked away (asking myself if I looked like a thief or wondering if that was even a rule or not since the initial mail lady was super kind and let me grab my mail) I noticed the entire bed of the mail truck was open with people’s mail WHILE ITS RAINING. So that was the cherry on top to my morning. 6225 Walden dr Kinsey al… whoever is driving that route, you’re disgusting attitude was so unprofessional and unnecessary to my already dire situation. And after reading so many of these reviews about such a fundamental establishment that is so NECESSARY, I literally can’t wait to leave Dothan AL. I’m so sorry to all the people who continue to have poor experiences here. And if you are considering to move here, DON’T. These people have no home training or customer service skills. I’m officially dreading coming in for a key. Thanks for nothing and I truly hope you have the day you deserve.
- HHHazel HightowerMay 7, 20261.0I went to buy postage stamps. There was one guy ahead of me but apparently He had a lot certified letters that needed to be taken care of. The female didn't acknowledge that I existed because she didn't speak or said " I will be with you soon " . She continued with helping the first guy. A few minutes later, there were several people in line ( at least 8) but she still didn't say anything or see if she could get someone to help because the line had gotten much longer. No " I'm sorry or I will help you all soon or called for someone in the office to help. There was someone else besides her because I heard someone in the office typing. Customer Service need some improvement. Honestly, I haven't been to a portal office in years because of poor service.
- EGEddie GonzalezMay 6, 20261.0Got there and was the first in line. Guy before me had like 50 packages. 35 minutes later with 15 people behind me in line and 4 that already walked out, they're still working on the one guy with 50 packages LOL! Not Shane's fault. But how does management not call an audible and step in and help I don't get it? Call somebody else up temporarily and get caught up! If you don't have enough people hire more people!
- HGHolly GreenMar 24, 20263.0The ONE teller was fantastic but they need more than one and bathroom would be nice since we have to stand in line for so long.
- AGAllen GrimesMar 3, 20261.015 People in line and only one person working. Horrible!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located in Dothan?
It is located at 379 N Oates St, Dothan, AL 36302.
What services can I find at the United States Postal Service on N Oates St?
You can send mail, ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more.
Can I apply for a U.S. passport at this Post Office location?
Yes, this location accepts first-time passport applications and can also take your passport photo by appointment.
Do I need an appointment for passport services at 379 N Oates St?
Yes, appointments are typically required and can be scheduled online. There are limited walk-in hours at select locations.
What are the regular operating hours of the United States Postal Service at 379 N Oates St?
Monday to Friday from 8:00 AM to 4:30 PM, and Saturday from 8:00 AM to 12:00 PM. The office is closed on Sundays.
How can I reserve a PO Box at this Post Office?
You can reserve a PO Box online at https://www.usps.com/manage/po-boxes.htm and complete the setup in person.
Are PO Boxes accessible after regular business hours at this USPS location?
Many USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. It's best to check with this location specifically.
Is there a KFC near the United States Postal Service on N Oates St?
Yes, there is a KFC nearby, which is convenient if you'd like to grab a meal before or after visiting the Post Office.
What medical services are close to the USPS location at 379 N Oates St?
Whole Men's Health, a medical doctor’s office, is nearby and can provide healthcare services in the area.
Are there any legal services near the United States Postal Service on N Oates St?
Yes, several legal offices such as Hall R Bruce Attorney At Law, Dothan Law Group, and The Amason Law Firm are located nearby for your legal needs.
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