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USPS self-service kiosk
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United States Postal Service

2.7
(55 reviews)

Business Details

3900 Montclair Rd, Birmingham, AL
35213, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 3900 Montclair Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3900 Montclair Rd, Birmingham, AL
35213, United States

Hours

Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
Saturday9:00 AM - 2:00 PM
SundayClosed

Products & Services

1 list · 30 items

Explore offerings from United States Postal Service on 3900 Montclair Rd in Birmingham, with popular services available at this location.

USPS Services

30 items

Services

BIOIPPB
BRMACCTBAL
BRMNEW
BURIALFLAGS
BUSINESS
CALLREFERRAL
CARRIER
CARRIERCALLREFERRAL
DELIVERYUNIT
DUCKSTAMPS
FACTERMINALTYPERSS
GIFTCARDS
GREETINGCARDS
GXG
LASTCOLLECTION
LBRORETAIL
LOBBY
MONEYORDERSDOM
MONEYORDERSINQ
PASSPORTAPPT
PASSPORTPHOTO
PICKUPACCOUNTABLE
PICKUPHOLDMAIL
PICKUPNOTICELEFT
PMI
POBACCESS
POBDELIVERY
POBOXONLINE
RTLMKTGTERMINALTYPERSS
WINDOWSSERVICE

Reviews

2.7
55 reviews
5 stars
21
4 stars
0
3 stars
4
2 stars
1
1 star
29
  • AC
    Andrea Crawford
    Mar 31, 2026
    5.0
    I applied for my passport today and had a great experience. Ms Lewis was very kind ❤️
  • JB
    Jason Bell
    Mar 2, 2026
    5.0
    I was just issued my very first passport and misplaced it 2 weeks after receiving it in the mail. Looked everywhere for it and could not find it. I went on The State Department website and reported it “lost”. Not even 30 minutes after filing for the “lost” passport, lo and behold I found it! But since I filed for it being lost, there was no undoing that and I had to come down here to this Post Office where a very sweet and helpful lady by the name of “Ms. Lewis” helped me out. She at first told me that I needed an appointment which I knew that before coming down here but after explaining to her what I do for a living and the reason that I had to immediately file for a new one since I’m about to be going out of the country for work purposes, she made an exception, helped me out and had a very pleasant attitude with me and was nice as could be. We chatted for a few minutes while I explained to her about what type of work that I did and why I needed the replacement with the upmost quickness. Thank you “Ms. Lewis” for being so kind and helpful to me! :). And if you are reading this, I told you that I would leave you a good review! :). Ms. Lewis should teach a class on “customer service” because she is well educated in that department and Uncle Sam needs to give this lady a raise!!! Come on Trump, hook this lady up!! :)! Thank you!!!
  • FT
    Falonne Taylor
    Sep 26, 2025
    1.0
    I had a horrible experience more than once here. Unfortunately it’s the closest one to where I live. The workers act like they don’t want to help you, and they get annoyed by questions. It’s not a very welcoming environment. Honestly the two ladies that were there today need to be fired. If I could give 0 stars I would. If you guys want to improve, maybe think about actually be nicer to customers, and then being empathetic when delivery/ passport issues arise. It is not anyone’s fault if you dislike your job, don’t take it out on an innocent people.
  • DD
    David
    Mar 30, 2021
    1.0
    I was treated very horribly at this location. By far the worst one I have ever been to. I wish I could give it zero stars.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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