Location.com logo
Person picking up a package from USPS smart lockers
Brand Certified

United States Postal Service

3.6
(130 reviews)

Business Details

940 W FM 544, Wylie, TX
75098, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 940 W FM 544 to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
940 W FM 544, Wylie, TX
75098, United States

Hours

Reviews

3.6
130 reviews
5 stars
69
4 stars
13
3 stars
9
2 stars
2
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some staff members are praised for being friendly and helpful, others are reported to be rude and unprofessional, leading to mixed experiences.

Delivery Issues

Numerous complaints about misdelivered mail and packages, with customers frequently receiving mail intended for others.

Efficiency

Customers noted slow service and long wait times, particularly during busy hours, although some reported quick service during less crowded times.

Facility Condition

The post office is described as outdated and in need of maintenance, with some customers expressing concerns about cleanliness and functionality.
  • JJ
    Julie John
    Feb 7, 2026
    1.0
    I mailed a card inside the post office on Feb 2nd to the Colony TX….some 40 miles away…to this date..Feb 7…it has not been received. What is going on with the Wylie post office???? By comparison ….a card was mailed Feb 4th from Boston MA to the Colony..same address…and it has been received today the 7th. Nothing but frustration from the Wylie post office. Guess I’ll have to drive to Plano if I want mail to reach its destination.
  • DH
    Deb H.
    Feb 7, 2026
    5.0
    The person that was working there was very helpful.
  • BE
    Beverly Evans
    Jan 28, 2026
    1.0
    The irresponsible Delivery driver puts other people's mail my mailbox all the time Would not deliver mail on Jan 28th after 3 days of No mail received message said could not deliver due to weather yet people were going in and out of the neighborhood all day get another Delivery Driver
  • MM
    Mohammed Mallick
    Dec 16, 2025
    1.0
    One of your workers must hate his job because there can be no excuse for that kind of attitude. He was literally screaming at people for no reason. And he told an old lady who had difficulty speaking either learn English or go back to her country. What the hell is that about?! Absolutely ridiculous that the post office employs people like that!
  • CP
    Christopher Perez
    Dec 10, 2025
    1.0
    My delivery went missing. Says the postal worker dropped it off at my address when they did not. I literally checked at the exact minute they dropped off my delivery. Trying to remedy this has been an absolute nightmare. It was suppose to be something cute for my partner’s bday and now it’s just gone. Lost money and time on this. I work 14 hour days and then to deal with this?! Get it together. I use to work FedEx. It ain’t that hard to get things right.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

United States Postal Service partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others