United States Postal Service

2.7
24 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 415 N 4th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
415 N 4th St, Wills Point, TX
75169, United States

Hours

Reviews

2.7
24 reviews
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13
  • GD
    Gregory Davis
    Oct 14, 2025
    1.0
    Absolutely the most incompetent,lazy worthless post office I’ve ever dealt with. If you have a choice use another means of delivery. I took off work because I had to be present to sign for a package. At 12:00pm I hadn’t seen anything. Went to my mailbox and found a “Sorry we missed you” slip in my mailbox. I went to the post office and told them. They said I’m too far back to hand deliver. What happened to the postman’s creed? It’s not only that. When I moved here I filled out a form to state that I’m the soul recipient at this address. I’m receiving tons of mail that is not in my name. When I complained I started getting more mail in new names that also are not me. They won’t give me an actual number to the postmaster general office so I will be googling it. I will report you mfrs!!!!
  • DS
    Destiny Sears
    Sep 13, 2024
    5.0
    I put the wrong home address on a package when asked for it to be shipped to me. The carrier took it back to the office after they couldn't find the home. I interacted with 3 USPS employees and they were all very friendly and tried to help as best they could. I got the package the same day.
  • MP
    Mallory Pitts
    Oct 19, 2022
    1.0
    The supervisor there is very rude! Sent a letter in the mail about a dog issue but yet no dogs are outside and are always put up when they deliver the mail. I tried to resolve the issue and she was very rude I was as nice as I could be and she still was very rude. She’s a liar and honestly doesn’t need to have a job if she’s gonna withhold peoples mail over a minor issue that’s not even true or sit down to fix the issue. We rent so we can not just move our mailboxes somewhere else. I believe it’s illegal to withhold someone’s mail.
  • EE
    Etrigan
    Feb 23, 2019
    1.0
    I share the same experience with the person who bought the lingerie. Only difference between me and her is that the postal worker on my route marked my package as delivered at 11:13 that day. This was by no means a cheap package costing me upwards to almost $90. Anyway it was marked as delivered at said time I went out to check and what's more is not only did I not have my package it never even showed up for the rest of the day. And then I hear from the people that I share this house with that she often miss places mail into other people's mailboxes will skip days and not give our address our mail just on a whim. I tried calling to confirm with the post office itself to which I have yet to receive a response. I think this postal worker needs to find a new place of employment if she's going to be that unreliable. because not only was it not delivered I can't get a refund for my item because it's marked as delivered in an address that's supposed to be mine but it's not. and going through other people's mail is a federal offense she shouldn't be making mistakes like that it cost me time and money as does it cost everyone else.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.