United States Postal Service

2.9
88 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 4001 Southwest Pkwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4001 Southwest Pkwy, Wichita Falls, TX
76308, United States

Hours

Reviews

2.9
88 reviews
5 stars
36
4 stars
3
3 stars
5
2 stars
3
1 star
41
  • AM
    Annette Marie (Annette M)
    6 days ago
    5.0
    Staff there are very helpful and NICE! Morningside staff is very rude.
  • VM
    V Meador
    Dec 18, 2025
    1.0
    the man at the counter was very rude. I understand it’s a busy time of year, but even just trying to ask a question, he interrupted and dismissed me. I left the establishment before even sending my package because he was hostile and made me uncomfortable. I wish I could leave no stars
  • GJ
    Guy Jacquemin
    Nov 2, 2025
    1.0
    It’s regrettable to have to downgrade this establishment for the bad attitude of a single person. There is a begin 60 asian lady who is poisoning the atmosphere. She is impolite, not helpful, does no effort to articulate and is a shame for the whole office. Hopefully some day, USPS will read this comment and place here out of the counter, away from clients.
  • CB
    Cam Branham
    Sep 26, 2025
    1.0
    Great location. There's an asian lady that works up at the front desk who is very rude and unprofessional. She is unhelpful and acts like she doesn't want to do her job. She doesn't smile nor greet the customers. Her attitude is bringing the place down. I used to like to come to this location for my postal needs but no one wants to deal with someone like that. This is completely UNACCEPTABLE!
  • HH
    HipShot71
    Sep 15, 2025
    3.0
    The facility needs some upgrading and the current staff is somewhat rude and curt. Marsha and the staff from years ago were leaps and bounds better customer servants.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.