United States Postal Service

2.3
23 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1200 S White Oak Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1200 S White Oak Rd, White Oak, TX
75693, United States

Hours

Reviews

2.3
23 reviews
5 stars
5
4 stars
3
3 stars
0
2 stars
0
1 star
15
  • LF
    Lawrence Ford
    Aug 12, 2025
    1.0
    If I could give zero stars I would. I've never once in my life advocated for someone losing their job but the woman running this post office really should. She's irritable, rude, condescending, and flat out doesn't do her job.
  • MB
    Megan Brand
    Aug 31, 2023
    1.0
    The employees here just aren’t happy or helpful. Not normally anyways. I have a missing package, that’s very important. Was left at red leaf and they said that usps picked it up, when I went to ask the woman working at the post office she looked at me like I was annoying her. Zero help, could care less honestly. I asked her if she could look at the tracking # and she said “sure I guess but it probably won’t be there” I asked her if I could speak to whoever picks up the packages from red leaf if I left my #. She said “if he picked it up it would be scanned” and that’s it. There’s TONS of people in this town that have had missing packages from the post office so I know I’m not alone. The customer service is just lacking. When someone is stressed and needing help then help, it’s your job. This one woman in particular just never seems pleasant, always annoyed and doesn’t want to be at work. Now the actual drivers that deliver mail, they’re sweet as can be. Zero issues with them, always smiling and waving, look like happy people. Wish those actually working in the office felt the same way, even a little bit. Meanwhile I have a package just floating around somewhere
  • LH
    Lurbin Hernández
    Aug 24, 2021
    1.0
    Been calling for the 10th time now and not One has been answered!
  • LH
    Lauren Holt
    Jan 9, 2021
    1.0
    The post master had probably been the most respectful person to work for this office Joyce rudely hung up on me telling me she didn’t have time to deal with me then disconnected the phone making me have to go up there to get my own answer when asking about time of delivery on a Saturday since it’s been a month and I still don’t have a key or access to my box. While I’m there a gentlemen decided to be just as unprofessional with me when giving me a yellow stop mail card and told me to put it in my box or give it to my mail carrier knowing I don’t have access to it nor the times of delivery. He then advised me times of delivery between 10am-5pm being very broad about detail not trying to help based off location that was no help at all. I’m very disappointed in the service I have been provided and I’m new to white oak. So this dosent say much for government workers of this new town

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.