United States Postal Service

4.6
19 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 301 W Columbus St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
301 W Columbus St, West, TX
76691, United States

Hours

Reviews

4.6
19 reviews
5 stars
16
4 stars
1
3 stars
0
2 stars
1
1 star
1
  • TC
    Thomas Chidwick
    Jun 19, 2025
    5.0
    Quick and friendly service.
  • DA
    Delakia Adamu
    Mar 25, 2025
    5.0
    Great experience with getting my passport
  • TM
    The M’s
    Jul 10, 2023
    5.0
    I could not believe how friendly and efficient this place was! We were driving through and decided to stop here instead of go to a Dallas post office for our twins’ passports. Could not have been more amazed by the service here. Not only was the lady behind the counter, Whitney, so friendly to us, but she multitasks and asked other people coming in if she could help them while she was processing our stuff. I was truly amazed by her friendliness, professionalism, and efficiency. Something you just don’t see very often these days, especially at the post office. Update: we forgot something on the counter and Whitney sent it to our home address.
  • MM
    Maxwell Morrison
    Jul 7, 2023
    5.0
    What a breath of fresh air! While the USPS has a reputation for being lazy, incompetent, and merciless, this post office really wowed me! I couldn’t believe how well Whitney multitasked, helping multiple customers at a time WHILE answering phones, and filed our passport paperwork for our two boys in 10 minutes. They were friendly, diligent, and extremely capable. The complete opposite of the postal experience we had in Allen, TX just days earlier. The Postal Service really needs Whitney and Co. to train the rest of their agents in the other branches.
  • CM
    Chey M
    Jun 29, 2022
    5.0
    Protect this location and the employees that work here at all costs. Had to drive 1 hour out today to visit this location and we were pleased and offered the most efficient and best customer service by the gentleman working during the afternoon today. Thank you so much!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.