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Visit your local Post Office™ at 17077 N Texas Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Feedback indicates a mix of experiences with customer service, with some praising helpful staff while others report rudeness and unprofessional behavior.
Delivery Issues
Numerous complaints about packages being delivered to the wrong address, marked as delivered when not received, and overall unreliable delivery service.
Staff Attitude
Several reviews mention staff appearing tired or unmotivated, with some customers feeling disrespected or ignored during their visits.
Positive Experiences
Despite negative feedback, there are positive mentions of quick service and helpful interactions with specific employees, indicating some staff members provide excellent service.
Operational Hours
Customers express frustration with limited operational hours, making it difficult for those with standard work schedules to access services.
SP
Shannan Palfrey
6 days ago
5.0
I was so impressed by My Federal employee " Ms. Sharon."
After, I was trying to send DVDS & small VHS player & VHS tapes for a friend that's on fixed budget & that's older.
I had some boxes from work, that had alcohol wine names on them.
I was stated by 1 postal representative it was unacceptable.
I stated I don't mind Purchasing USPS boxes.
Ms. Sharon came to my rescue. She helped me with getting boxes to fit.
I had packing tape. But, Really,really appreciate there are still Hardworking, caring people in the world.
Ms. Sharon is a dedicate employee.
How, wonderful we still have curiosity of patrons & employees.
Ya"ll have Gem in Ms. Sharon.
Shout, Out for Ms. Sharon!!!!💯👍💯👍
MM
Marco M
Nov 7, 2025
1.0
They wrote the wrong adress on my package i had to pay 40 dollars to get it interceped ivd been waiting 12 days for a package that 3 hours away from me dont go here they suck
EG
Eral Grant
Sep 12, 2025
5.0
Excellent
OS
O. Stevens
Sep 10, 2025
1.0
I don’t want it to be, but five years of this post office location and it’s just bad. There are 2-3 outstanding post office employees at this location, but it doesn’t make up for the rest or the general laziness of those charged with being civil servants—to include their mail carriers. David is probably the worst USPS worker I’ve encountered in my 40 years of life. He’s slow, snarky, and on occasion blatantly disrespectful. The complex where I live has yet to have a consistent carrier and, in the instances I needed to interact with several of them, they aren’t helpful, have a tendency towards rude behavior, and are unreliable—like lying and saying they couldn’t gain access to deliver packages. 0/10 would not recommend.
LM
Leonidas Marinos
Aug 26, 2025
5.0
I like this Office. Always nice courteous proffesionals. Ive been going here for 20 years now. Not all the offices are as great as this one.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service located at 17077 N Texas Ave, Webster TX?
You can send mail, ship packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, thousands of Post Offices including this one accept first-time passport applications and can also take your passport photo. Be sure to complete and print your passport application form before applying.
Do I need to make an appointment for passport services at this location?
Most Post Offices with passport services require scheduling an appointment using the online scheduler, although there are limited walk-in hours at select locations.
What are the operating hours of this Post Office?
The Post Office is open Monday to Friday from 8:00 AM to 4:00 PM, Saturday from 9:00 AM to 11:00 AM, and closed on Sundays.
How can I get and access a PO Box at this Post Office?
You can search for available PO Boxes and reserve one online. Most locations offer 24/7 lobby access to PO Boxes, but access hours may vary. To apply in person, bring two valid IDs and a completed application.
What is the fee for passport photos at USPS?
The current fee for a passport photo at USPS is $15.
What nearby medical facilities can I visit after using the Post Office services?
Nearby medical facilities include CLS Health: Texas Avenue Cardiology Clinic, Clear Lake Cardiovascular Consultants, and Adult and Pediatric Urology of Houston, LLP, which are convenient if you have medical appointments in the area.
Are there recreational options near the Post Office where I can relax after mailing packages?
Yes, Webster Park is nearby, offering a place for outdoor activities and relaxation after your visit to the Post Office.
If I need health-related support, what nearby facilities are available?
Nearby health support includes Bay Area Audiology & Hearing Aids for hearing services and Synergy Rehab and Wellness Center for physical therapy and wellness.