The UPS Store

4.5
453 reviews
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Business Details

563 West Bay Area Blvd, Webster, TX
77598, United States
(832) 632-2672
https://locations.theupsstore.com/tx/webster/563-west-bay-area-blvd
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About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #7029 in Webster offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Next To First Watch And Thai Cottage.

Details

  • DeliveryNot available

Location

The UPS Store
563 West Bay Area Blvd, Webster, TX
77598, United States

Hours

Reviews

4.5
453 reviews
5 stars
370
4 stars
19
3 stars
8
2 stars
10
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, helpful, and professional, with many customers praising their willingness to go above and beyond.

Efficiency

Customers frequently mention quick and efficient service, with many noting minimal wait times and prompt assistance.

Inconsistent Hours

Several reviews highlight issues with incorrect business hours listed online, leading to customer frustration when arriving to find the store closed.

Notary Services

While many customers appreciate the notary services offered, there are complaints about inconsistent availability and communication regarding appointments.

Packaging Charges

Some customers expressed dissatisfaction with being charged for packaging materials, particularly when they expected free services for returns.
  • CP
    Cherese Pendleton
    3 days ago
    1.0
    et your packages sent somewhere else. This store has the rudest, most antagonistic staff—especially the older lady who works there. There is one friendly employee, but he only works in the mornings. Even other nearby stores have mentioned that the 563 location has terrible customer service. I’ve personally witnessed the older lady only treat one type of customer with respect. And honestly, a lot of these positive reviews seem like they’re coming from people they know. No matter how nice you are to them, they still will be rude & unhelpful.
  • MS
    Mandy Smith
    Nov 12, 2025
    1.0
    Horrible customer service
  • MA
    Mariah Angelo
    Nov 12, 2025
    2.0
    This UPS needs a bigger location. I pity the UPS driver who has to get all the packages and boxes from this cramped place. The volume of customers coming in and out really gets to you. need a bigger location.
  • AC
    Andrew Covington
    Nov 10, 2025
    1.0
    I came in for a notary service and they had me sign the wrong section. The guy's attitude changed and kept telling me to print out another copy while someone else was using the machine. Thereafter he proceeded to help other customers. He never took accountability for his action.
  • BC
    Brian Clarke
    Nov 4, 2025
    2.0
    We can't do that here - go to another UPS, sorry. I thought UPS dealt in shipping... Not worth time or energy going here.
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Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Webster provide?

The UPS Store in Webster offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, passport/photo ID services, and more.