The UPS Store

4.4
462 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #7029 in Webster offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Next To First Watch And Thai Cottage.

Details

  • DeliveryNot available

Location

The UPS Store
563 West Bay Area Blvd, Webster, TX
77598, United States

Hours

Reviews

4.4
462 reviews
5 stars
376
4 stars
19
3 stars
9
2 stars
10
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and providing excellent service, while some reported rude behavior from specific employees.

Efficiency

Several reviews highlighted fast and efficient service, with customers appreciating quick processing of their packages and returns.

Staffing Issues

Customers expressed concerns about long wait times due to insufficient staffing, suggesting the need for more employees.

Inconsistent Policies

There were complaints about unclear policies regarding charges for packaging materials and notary services, leading to customer frustration.

Cleanliness and Environment

The store was generally described as clean and organized, contributing positively to the customer experience.
  • HH
    Helen Hargrove
    3 days ago
    5.0
    This UPS location is outstanding! The most helpful employees ever. Always extremely patient whether I’m returning an item, scanning a document or making a copy. I love visiting the store! I recently moved, but I still drive 16 miles to use this store. They are just that excellent!
  • KL
    Keshona Lee
    6 days ago
    5.0
    Razz was so helpful and kind I have a great experience thank you
  • CI
    Carlise Ishmel
    6 days ago
    5.0
    Went in for documents to be notarized. The staff/personnel were very thorough and professional. Very pleased!
  • SD
    Scherie Douglas
    Jan 5, 2026
    5.0
    Very professional and helpful to find the right method of shipping for us. Will definitely use again!
  • DM
    Dom Maxie
    Dec 9, 2025
    1.0
    I would choose 0 stars if I could. I’ve been waiting a month for a package with no update, only to find out that Rosie signed for it 6 days ago but never let me know. No call or email. If I didn’t call the company that shipped it I would never know that my package was about to get returned to sender. And I was charged $5. Probably why she never told me, so she could charge a holding fee. Never using this location again; idc if I work next door

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Webster provide?

The UPS Store in Webster offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, passport/photo ID services, and more.