Staples

3.9
217 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Webster, TX provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
19335 Gulf Freeway, Webster, TX
77598, United States

Hours

Reviews

3.9
217 reviews
5 stars
130
4 stars
26
3 stars
11
2 stars
6
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were reported as rude and unhelpful.

Wait Times

Customers frequently complained about long wait times, especially for Amazon returns, indicating a need for better staffing.

Product Quality

While many customers were satisfied with the quality of products, there were complaints regarding printing services and errors in orders.

Store Environment

The store environment received mixed reviews, with some customers noting cleanliness and organization, while others reported issues with staff behavior and service.
  • WM
    William Mclendon
    5 days ago
    2.0
    Just picked up two print orders. One was on time and fine although not a great value. The second was 15 days delayed and far below expectations. Will not be reordering due the delayed order timeline and quality. Would recommend going elsewhere for print services.
  • JS
    Jeffrey Swanson
    6 days ago
    1.0
    I have tried three separate occasions to make an amazon return, and each time there has been a 90 minute+ wait in line. It is clearly by design and makes me never want to go to a Staples or shop at Amazon.
  • RR
    Reagan
    6 days ago
    1.0
    Forced to do Amazon return here. They did not have the staff to handle it. Wait was ridiculous about 50 people in line. Sure management would respond with a better answer than I’m sorry. Fix the problem… many people are sharing the same issues with this process.
  • JB
    Janeen Bates
    Dec 31, 2025
    1.0
    Forced to do Amazon return here. They did not have the staff to handle it. Wait was ridiculous about 50 people in line.
  • SC
    samara chapa
    Dec 8, 2025
    1.0
    Website gives you next day pick up if ordered before 12pm, ordered Thurs 4th and didn’t go by the store till the 8th. Was told they are delayed 7-10 days. If they were to put that information on the website we would know wether we wanted to place the order or not, the closest staples I ordered from is 25 minutes away from me. Made that trip for nothing.

Frequently Asked Questions About Staples

What types of services does Staples in Webster, TX offer?

Staples in Webster provides printing, shipping, technology, travel, and recycling services, along with products essential for working and learning remotely or in office settings.

What are the store hours for Staples in Webster?

Staples is open Monday through Friday from 8:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 10:00 AM to 6:00 PM.