United States Postal Service

2.2
213 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 1145 Santa Fe Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1145 Santa Fe Dr, Weatherford, TX
76086, United States

Hours

Reviews

2.2
213 reviews
5 stars
49
4 stars
10
3 stars
7
2 stars
14
1 star
133

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of employees being dismissive or condescending.

Delivery Issues

Numerous complaints about packages being misdelivered, not delivered at all, or delayed significantly, causing frustration among customers.

Positive Staff Experiences

Some customers highlighted individual employees who provided excellent service, showing kindness and professionalism, contrasting with the overall negative feedback.

Inconsistent Service

While some customers experienced quick and efficient service, others faced long waits and unresponsive staff, indicating a lack of consistency in service quality.

Communication Problems

Customers expressed frustration over the inability to reach a real person for assistance, often being stuck in automated loops without resolution.
  • LM
    Lee Mires
    Nov 3, 2025
    1.0
    I would give zero stars if I could. You can't talk to a real person there. Absolutely none of the menu options have anything to do with my problem. You just get sent through a loop. Don't even bother calling the. You HAVE to physically go down there.
  • RJ
    R J
    Oct 24, 2025
    1.0
    Wouldn't deliver my package
  • MF
    Maddyson Farmer
    Oct 9, 2025
    5.0
    MY GIRL TERRY! Now days most delivery drivers are very “drop the package and go”, they don’t care if the package is left in the rain or even at the right door. But Terry, she reminds me of when i was a kid and the postman was like a friend you saw every week. We had someone come take a picture of our property and Terry not only made sure no one stayed around to take our package. But she cared enough about us (never even meeting us) to take that extra 60secs to let me know, so I can be aware of what’s happening. 10/10 if I could request a driver, please send my girl Terry.
  • GI
    Go Get it
    Sep 22, 2025
    1.0
    Johann acts very bothered with every question Says my confirmation letter is a joke that nothing ever works Just moved here what a shitty way to start
  • SB
    Stephanie Bason
    Sep 13, 2025
    5.0
    Very nice people it was her first day and was amazing

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.