United States Postal Service

2.2
216 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1145 Santa Fe Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1145 Santa Fe Dr, Weatherford, TX
76086, United States

Hours

Reviews

2.2
216 reviews
5 stars
49
4 stars
10
3 stars
7
2 stars
14
1 star
136

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of employees being dismissive or condescending.

Delivery Issues

Numerous complaints about packages being misdelivered, not delivered at all, or delayed significantly, leading to frustration among customers.

Inconsistent Experiences

While some customers praised specific employees for their helpfulness, many others had negative experiences, indicating a lack of consistent service quality.

Management Problems

Several reviews mentioned poor management and leadership, contributing to the overall dissatisfaction with service.

Positive Interactions

A few customers highlighted positive interactions with specific staff members, noting their kindness and efficiency.
  • JB
    Jane Louis Banks
    Dec 19, 2025
    1.0
    Joann was by far the dryest most tired soul in this office today. Truly pathetic. Maybe overworked. People cutting inline. Just not good experience. Go to a different office.
  • RB
    Rhonde Benson
    Dec 19, 2025
    1.0
    They never deliver the packages where its requested and it seems to take forever for anything to actually make it on time if I'm able to help it I will NEVER have a package delivered with them if a package needs a signature they should follow the instructions to get it and they dont so unprofessional and cant seem to reach anyone to speak with them very annoyed suggestions dont have them deliver anything package wise its pointless
  • LM
    Lee Mires
    Nov 3, 2025
    1.0
    I would give zero stars if I could. You can't talk to a real person there. Absolutely none of the menu options have anything to do with my problem. You just get sent through a loop. Don't even bother calling the. You HAVE to physically go down there.
  • RJ
    R J
    Oct 24, 2025
    1.0
    Wouldn't deliver my package
  • MF
    Maddyson Farmer
    Oct 9, 2025
    5.0
    MY GIRL TERRY! Now days most delivery drivers are very “drop the package and go”, they don’t care if the package is left in the rain or even at the right door. But Terry, she reminds me of when i was a kid and the postman was like a friend you saw every week. We had someone come take a picture of our property and Terry not only made sure no one stayed around to take our package. But she cared enough about us (never even meeting us) to take that extra 60secs to let me know, so I can be aware of what’s happening. 10/10 if I could request a driver, please send my girl Terry.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.