Business Details
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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 316 N College St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.9
179 reviews
5 stars
32
4 stars
6
3 stars
5
2 stars2
1 star
134
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous customers reported poor customer service, including unhelpful staff and difficulty reaching anyone by phone.
Delivery Issues
Many reviews highlighted consistent problems with package deliveries, including misdelivered items, packages marked as delivered but not received, and missed delivery attempts.
Staff Performance
While some staff members were praised for their friendliness and efficiency, others were criticized for being rude and unprofessional.
Operational Challenges
Customers expressed frustration over long wait times, understaffing, and the overall inefficiency of the post office.
- KMKevin McGrath1 day ago1.0It's a good thing I get amils and tracking information from sends or I would have never checked and found out I requested a package be held. who knew? I didn't. The rest of my mail was delivered today, but now I have to make time to go down to the Post office and pick it up. I guess that's better than the time they delivers things across town and couldn't tell me where, even though it east at my house. This is the worst post office I have ever had the mispleasure of having to deal with.
- DPDr. Robin PoeJan 5, 20261.0Again, this post office delivered an important piece of our mail to a neighbor houses down from ours. Thankfully, this kind, unknown neighbor brought it to us. Then same day, the post person put another person’s mail into our mailbox! Also, they have still not showed up at 10:31 pm with our ordered package that shows “out-for-delivery” still at this late hour, and it’s still not in our mailbox. This ordered package reached the Waxahachie USPS early this morning, and it has not arrived. We consistently get wrong mail. Also, we got a certified letter over a week ago needing a signature, and we were home the entire day. The post person never attempted to come to door to get signature as there was no knock nor doorbell pressed. We would have heard it! And, this particular certified mail brown attached form had no name of who it was for nor who it was from as we have three adults living at our residence. I wrote a note to post person asking to know who it was for and they never responded, remedied it, nor came to our door. I have already reported these consistent mess-ups with the national USPS filing claims, and they still haven’t remedied the issues. Need new leadership.
- NRNicole RobertsonDec 19, 20251.0I am not sure what is going on with this post office and why the level of customer service is nonexistent. It’s truly a shame. The Post Master needs to get involved.
- SBSharon BitnerDec 8, 20251.0We have received an e-mail twice that we have mail to be delivered. The postal delivery person did not put mail in our box on either of the dates. One was Tuesday ( no mail delivered until 7pm Wednesday) last week and again Saturday (no mail as of 7pm Sunday)We received another message today that we have mail to be delivered. According to the e-mail Saturday the mail is from State Farm, the one today is from Blue Criss Blue Shield. These are important items. We also have medication delivered from OptumRx every 3 months. That is the reason we get e-mails about deliveries that mail is being delivered. Our postal delivery person is aweful.
- GWGabrielle WalkerDec 5, 20251.0My mail carrier continuously skips over my house and won’t drop off anything that she has to get out of her truck for and today I was supposed to get 2 packages and neither were dropped off cause she had to walk up to my front door to attempt a delivery. When I went to check the status of the package it says it’s being held at the post office per my request though I would never request that cause I work at the times they are open so I am unable to even get my package. I don’t have this problem when other postal carriers come through instead of the girl who normally goes through my neighborhood. I get it’s the holidays but still it doesn’t explain the laziness. I have made several reports about this carrier and nothing has yet to get done.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 316 N College St?
You can send mail and ship packages, purchase money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time U.S. passport applications and can also take passport photos by appointment. Please complete and print your application form before applying.
Is it necessary to schedule an appointment for passport services here?
Most Post Offices offering passport services require an appointment using the online scheduler, although some limited walk-in hours may be available.
How much does a passport photo cost at this location?
The current fee for a passport photo at USPS is $15.
Can I rent a PO Box online and pickup at the Waxahachie Post Office?
Yes, you can search for and reserve PO Boxes online, then complete your setup in person at the Post Office by bringing two valid forms of ID.
What are the operating hours of the Waxahachie United States Postal Service?
The Post Office is open Monday to Friday from 8:00 AM to 4:30 PM, Saturday from 10:00 AM to 12:00 PM, and is closed on Sundays.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary, so it's best to check with this local Post Office for exact access times.
How can I get to the United States Postal Service using nearby points of interest?
You can find the Post Office near landmarks like the Waxahachie Community Theatre and the Central Presbyterian Church. These popular spots can help you navigate to 316 N College St easily.
What nearby amenities can I visit after using the Post Office?
After your visit, you might enjoy nearby spots like Press Juice Bar for healthy drinks or The Drawing Room Salon for beauty services, both just a short walk from the Post Office.
Are there other postal or printing services near the Waxahachie Post Office?
Yes, close by you can find another US Post Office location and services like Print Your Marketing and Personalized Forms for printing needs.