Brand Certified
United States Postal Service
1.9(181 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
316 N College St, Waxahachie, TX
75165, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 316 N College St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
1.9
181 reviews
5 stars
32
4 stars
6
3 stars
5
2 stars2
1 star
136
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported consistent problems with mail and package deliveries, including misdeliveries, packages marked as delivered but not received, and delays in delivery.
Customer Service
Many reviews highlighted poor customer service experiences, including unhelpful staff, difficulty reaching the post office by phone, and rude interactions.
Staff Performance
While some customers praised individual staff members for their friendliness and efficiency, many expressed frustration with the overall performance of mail carriers and management.
Operational Challenges
Customers noted that the post office appears to be understaffed and overwhelmed, leading to long wait times and inadequate service.
- JGJennifer GuillenFeb 15, 20261.0Everyone at north grove community is missing packages from usps ! It shows delivered at mailbox and it’s not true ! What’s happening to our packages
- KKKhloe_kochJan 28, 20261.0I’m not sure why this post office decided that it needed to stay closed two days after the ice storm was over in this town. My boyfriend makes online orders and needed to ship them out today because of the delays of the storm, but lo and behold they’re still not open!!! AND My cat is on a very important medicated cat food that can only be delivered. It was supposed to be here today but because my wonderful post office refuses to open. My cat is without his medicine. I ordered it in advance even accounting for the snow storm and because of the incompetence of this awful mail delivery service he doesn’t get what he needs. But hey I’m real happy all the workers got an extra day off!!!
- KMKevin McGrathJan 12, 20261.0It's a good thing I get amils and tracking information from sends or I would have never checked and found out I requested a package be held. who knew? I didn't. The rest of my mail was delivered today, but now I have to make time to go down to the Post office and pick it up. I guess that's better than the time they delivers things across town and couldn't tell me where, even though it east at my house. This is the worst post office I have ever had the mispleasure of having to deal with.
- DPDr. Robin PoeJan 5, 20261.0Again, this post office delivered an important piece of our mail to a neighbor houses down from ours. Thankfully, this kind, unknown neighbor brought it to us. Then same day, the post person put another person’s mail into our mailbox! Also, they have still not showed up at 10:31 pm with our ordered package that shows “out-for-delivery” still at this late hour, and it’s still not in our mailbox. This ordered package reached the Waxahachie USPS early this morning, and it has not arrived. We consistently get wrong mail. Also, we got a certified letter over a week ago needing a signature, and we were home the entire day. The post person never attempted to come to door to get signature as there was no knock nor doorbell pressed. We would have heard it! And, this particular certified mail brown attached form had no name of who it was for nor who it was from as we have three adults living at our residence. I wrote a note to post person asking to know who it was for and they never responded, remedied it, nor came to our door. I have already reported these consistent mess-ups with the national USPS filing claims, and they still haven’t remedied the issues. Need new leadership.
- TAThomas AndersonJan 3, 20265.0They have never done me wrong not once.. reliable
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 316 N College St?
You can send mail and ship packages, purchase money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time U.S. passport applications and can also take passport photos by appointment. Please complete and print your application form before applying.
Is it necessary to schedule an appointment for passport services here?
Most Post Offices offering passport services require an appointment using the online scheduler, although some limited walk-in hours may be available.
How much does a passport photo cost at this location?
The current fee for a passport photo at USPS is $15.
Can I rent a PO Box online and pickup at the Waxahachie Post Office?
Yes, you can search for and reserve PO Boxes online, then complete your setup in person at the Post Office by bringing two valid forms of ID.
What are the operating hours of the Waxahachie United States Postal Service?
The Post Office is open Monday to Friday from 8:00 AM to 4:30 PM, Saturday from 10:00 AM to 12:00 PM, and is closed on Sundays.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary, so it's best to check with this local Post Office for exact access times.
How can I get to the United States Postal Service using nearby points of interest?
You can find the Post Office near landmarks like the Waxahachie Community Theatre and the Central Presbyterian Church. These popular spots can help you navigate to 316 N College St easily.
What nearby amenities can I visit after using the Post Office?
After your visit, you might enjoy nearby spots like Press Juice Bar for healthy drinks or The Drawing Room Salon for beauty services, both just a short walk from the Post Office.
Are there other postal or printing services near the Waxahachie Post Office?
Yes, close by you can find another US Post Office location and services like Print Your Marketing and Personalized Forms for printing needs.
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