Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5780 in Waxahachie offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Behind Cotton Patch.
Overall, customers praised the friendly and helpful staff, with many specific mentions of individual employees providing exceptional service.
Efficiency
Many reviews highlighted the quick and efficient service, with customers often noting minimal wait times even during busy periods.
Mixed Experiences
While most feedback was positive, there were notable complaints about rude service and issues with specific transactions, indicating inconsistency in customer experiences.
Pricing Concerns
Several customers expressed dissatisfaction with pricing, particularly regarding unexpected charges for services like printing return labels.
KK
Kaela
Jan 6, 2026
5.0
The staff was quick, efficient and very pleasant to work with!!
I was in and out in a jiffy!!
TB
Taylor Buchanan
Dec 28, 2025
5.0
Seems like this place is always busy due to Amazon returns, but they're always quick! I never have any problems. Bless these folks for handling all of our mail (Newman, anyone?). It never stops! 😆
JK
Jim Kozlowski
Dec 15, 2025
5.0
The speed and the knowledge of the associate was valuable in helping to decide how i should go forward
TW
Teri W
Dec 14, 2025
4.0
Quick and fast customer service and understanding employees
LW
Luci Williams
Dec 8, 2025
1.0
If you don’t send certified letters at this location you need to take it off your website that you do! I don’t want to come into the store to send a letter to be rudely told off by an employee that no we don’t do that here you need to go elsewhere when your other sources and the other ups store in town does.