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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 901 Bank Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.2
77 reviews
5 stars
19
4 stars
3
3 stars
4
2 stars
3
1 star
48
- COChristopher OliverNov 17, 20251.0Carrier leaves the package on top of my mailbox. Brick mailbox for everyone to drive by and see. This is the perfect place for someone just to drive by and smash the package. All she has to do is walk 50 feet and put it on my front porch there’s a box there. I have called and complained. And she’s still doing it. You just can’t fix stupid.
- LALexi AnneNov 3, 20251.0They are WAYYYYY to picky here for how you address a package
- CCCraig CollinsOct 18, 20251.0I'm not impressed at all. I will explain the story first, but I will not judge the entire store off of one interaction. I will give it another chance, but if it goes like the below story, I assure you it is better to drive across town to the other one. My wife went to USPS last night. However, it was six minutes before closing so I understand everyone wants to come home. But at the same time they only close at 5pm - everyone else has jobs too. When she walked in she stood off to the side since there was only one person in front of her. Right as the worker finished helping that customer, another lady came in and quickly went up to the counter since it was close to closing. Understandable, so my wife spoke up to let them know she was waiting first. So she goes up to the worker, he was a white elderly man, and asks how much it will cost to ship a specific item to Trukey because of tariffs. He got very unfriendly and told her he could only say if she was shipping the item because he needs to know the weight. So she had that type of item on her person and tried to hand it to him. This is the part that frustrates me. He ignored her, and asked the lady behind her how much time is left. She responded with 4 minutes and then he turned his attention back to my wife and said we open at 10am tomorrow. So she left. This is a customer service job and I worked in it when I was younger. 1. Saying you can't give a price on an item doesnt mean you can't. It means you don't want to go through the effort to get to it. 2. This is a more personal service type of take, but closing at 5 to me doesnt mean kick out 1 person so you can go home on time (I would understand if it were 5 or 10 people). 3. The way this man asked my wife to come back was disrespectful - even if you are grumpy at the request and/or for coming in the last minute. The normal, adult way of telling someone to come back tomorrow isn't to ignore and ask the person behind a time the time then simply say you open at 10am tomorrow. All in response to her giving him the item to weigh. I'd ask the manager to give me your email so we can talk about it. And if the man working last night happens to be the manager, great. Let's talk.
- MMMillieSep 25, 20251.0Another day of poor service. Package beaten up and completely open. No note, no comment.
- RGRobert Colton GolsonSep 20, 20255.0Great service friendly staff
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are offered at the United States Postal Service located at 901 Bank Dr, Waco?
The 901 Bank Dr post office offers mail and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I submit a first-time U.S. passport application at this Post Office?
Yes, this Post Office accepts first-time passport applications and can also take passport photos by appointment.
Do I need an appointment for passport services at this location?
Most passport services require an appointment via the online scheduler, though limited walk-in hours are available at select locations.
What are the business hours for the United States Postal Service at 901 Bank Dr?
Monday through Friday: 8:30 AM to 5:00 PM; Saturday: 10:00 AM to 1:30 PM; Sunday: Closed.
How can I reserve a PO Box at this Post Office?
You can reserve a PO Box online quickly and securely at https://www.usps.com/manage/po-boxes.htm and complete setup in person.
Is 24/7 access available for PO Box holders at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Check with this Post Office for specific access hours.
What nearby dining options are available if I want to eat before or after visiting the Post Office?
Nearby restaurants include El Conquistador (Tex-Mex), Cajun Crabs and Shrimp (seafood), Cicis Pizza, and Luby's (comfort food).
Are there any nearby health and medical facilities customers can visit near the Post Office?
Yes, options include Pro Dentures Waco, Waco Dental & Denture Care, Baylor Scott & White Hillcrest Clinic - Bellmead, and Hillcrest Bellmead Clinic.
What facilities are nearby for customers needing automotive services around the Post Office?
Nearby automotive services include Genie self serve car wash, Advance Auto Parts, Kwik Kar at Bellmead for repairs and oil changes.
Is there a nearby place to relax and unwind after my postal errands?
Iconic Media, a lounge, bar, and dance club, is nearby and offers a place to relax or enjoy nightlife after your visit.