United States Postal Service

2.3
112 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 4428 N 19th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4428 N 19th St, Waco, TX
76708, United States

Hours

Reviews

2.3
112 reviews
5 stars
29
4 stars
2
3 stars
4
2 stars
10
1 star
67
  • KL
    Kelly L
    Oct 7, 2025
    1.0
    By far absolute worst post office! They NEVER answer the phone. Terrible mail carriers who deliver mail and packages to the wrong address frequently. Or they give you a key that doesn’t unlock any of the parcel lockers so you can get your packages, but then you can’t reach anyone to help. They also deliver mail while you have a mail hold. Unbelievable.
  • HG
    Heather Gauntt
    Jun 30, 2025
    5.0
    Friendly 😊 smiles
  • KG
    Kaitlyn Gibson
    Jun 17, 2025
    1.0
    They never deliver any of my packages. They don't ring the doorbell, knock on the door, or have my package at the door. I always have to pick up my package at their building, which is very inconvenient.
  • RB
    R B
    Sep 14, 2023
    1.0
    Usps location is completely useless and incompetent. Instead of putting packages from Amazon in the Amazon box or actuality delivering to a home with people there, they just mark it incomplete without actually trying.
  • RG
    Renee Grooms
    Jan 9, 2018
    2.0
    The post office is truly a joke they have lost 2 birthday cards now cant deliver a card with tracking on it it was scaned as undeliverable . They did not attempt to deliver this ! I stoped by the local office and all they do is make excuses.This is the last time the usps gets a dime from me

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.