Business Details
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Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 430 W State Highway 6 to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.2
134 reviews
5 stars
32
4 stars
7
3 stars
7
2 stars
3
1 star
85
What are people saying?
AI-generated from recent customer reviews
Staffing Issues
Customers frequently reported long wait times and understaffing, leading to frustration and inefficiency.
Customer Service
Mixed reviews on customer service; some employees were praised for their helpfulness, while others were criticized for rudeness and lack of knowledge.
Package Handling
Numerous complaints about lost or misdelivered packages, with customers expressing dissatisfaction over tracking issues and lack of assistance in resolving problems.
Passport Services
Significant dissatisfaction with passport appointment handling, including rude staff and lack of necessary resources, leading to wasted time for customers.
Communication Problems
Customers experienced difficulty reaching the post office by phone, with many reports of unanswered calls and poor online customer service.
- TJTaz JonesNov 14, 20253.0My postal carrier won't deliver to my packages to my door because my driveway is unpaved and it depends on their mood and I don't think that's good service and I'm a disabled veteran and the driveway is a quarter mile long
- LMLuvia MendezSep 16, 20251.0Went to get a passport and even if on google it says they have walk ins and I even asked up front, they don’t🙄 I was waiting for 45mins and nobody told me they didn’t do walk ins not even the lady I asked.
- JMJoshua MichaelJul 4, 20253.0I stop by this location 3-4 times per week, and have been doing so for several months now. I come here because it is the closest post office to my location. If you don’t come first thing in the morning, then you should expect to wait in line for 20-40min on average. They are incredibly understaffed at all times. When the line gets really long, and has stopped moving (usually due to a difficult customer who refuses to accept the information that they are given), every now & then a second employee appears out from the back to help out. However, most of the time she doesn’t come and help and it is very frustrating to see her in the back & on her cell phone. The times that she actually comes out to help are few and far between. It is strange that the second employee doesn’t spend a little bit more time helping out the patrons who have been waiting in line for an unacceptable amount of time. There is usually one guy working there, who is smart, helpful, and friendly. He remembers who I am and what I came there to do. He is great, but he needs some help from his coworkers. I’m leaving 3 stars because even though they do offer 5 star service once you get to the front of the line, I’m deducting 2 stars due to the lack of managerial oversight, resulting in inefficient prioritization of the staff’s responsibilities, or possibly even the staff not taking responsibility at all.
- MMMarco MelchorJun 26, 20251.0I have tried calling every day for the last week. No answer.
- MOMareBear OJun 20, 20255.0A busy place but a good place. Please be patient :)
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 430 W State Highway 6, Waco?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a passport at this USPS location?
Yes, this Post Office accepts first-time U.S. passport applications and most locations also provide passport photo services. Be sure to complete and print your passport application form before applying.
Do I need an appointment to use passport services here?
Most passport services require scheduling an appointment through the online scheduler, although some walk-in hours may be available at select locations.
What are the operating hours of this Post Office?
Monday through Friday, the Post Office is open from 8:00 AM to 5:00 PM. On Saturday, it operates from 8:00 AM to 1:00 PM. It is closed on Sundays.
Can I get a PO Box at this facility, and how do I reserve one?
Yes, you can reserve a PO Box online at https://www.usps.com/manage/po-boxes.htm and complete the setup in person at the Post Office.
Is there 24/7 access to the PO Boxes at this location?
Most USPS locations, including this one, offer 24/7 lobby access to PO Boxes, but access hours may vary. Check with this Post Office for exact times.
What nearby places can I visit before or after visiting the USPS at 430 W State Highway 6?
Nearby places include the 'Waco Post Office Hwy 6' for additional postal services, 'BellexFire' for professional event photography or marketing needs, and 'Clinical Pathology Laboratories (CPL) - Waco Regional Office' for health-related testing services.
Are there other postal service locations near this USPS?
Yes, nearby postal locations include 'US Post Office', 'United States Postal Service', and the 'USPS Collection Point' which also offers package storage and food delivery services.
What healthcare facilities are near the USPS at 430 W State Highway 6?
There are several nearby healthcare providers including 'US Oral Surgery Management', 'Kameron L. Harrison, NP', 'Mary S. Alvarado, MD', and 'Ascension Providence Cardiac and Pulmonary Rehabilitation'. These may be convenient if you need medical services while visiting the area.
Does the United States Postal Service provide any online tools or apps?
Yes, USPS offers mobile apps for iOS and Android to manage your postal needs on the go, as well as an online scheduler for passport appointments.