Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 424 Clay Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers feeling disrespected and frustrated.
Phone Accessibility
Customers consistently reported that the office does not answer phone calls, leading to significant inconvenience.
Service Efficiency
Many customers experienced long wait times and inefficient service, with some noting that only one employee was available during busy periods.
Mixed Experiences
While some customers praised specific employees for their helpfulness, overall experiences varied greatly, with many expressing dissatisfaction.
Delivery Issues
Several reviews mentioned problems with mail delivery, including lost packages and incorrect deliveries.
KK
Kojin
5 days ago
1.0
White lady with red hair and glasses that does the front desk was pretty rude. The Postmaster who refuses to do anything about her is just as reasonable for her actions. How many complaints can one person get on them for something to be done?? Make the trip to the other locations, they are way more friendly and professional
MM
Mars
Nov 4, 2025
1.0
They postmarked my mail wrong and now none of my family members can vote, thanks a freaking lot!!!
LP
Luca Porcarelli
Oct 27, 2025
1.0
Like other reviews have stated, the employees at this Post Office are disrespectful, unprofessional and rude and cannot perform the basic functions of their job. You could walk into this office holding a big red apple in your hand and they'd look you dead in the eyes and tell you it's actually a yellow banana. Picking up Certified Mail is a nightmare and they do not adhere to the USPS's own guidelines on how to pick up this product. I showed up with the "pink slip" that the postal employee leaves in your mailbox for missed delivery and they told me they couldn't give me my certified mail if I didn't have it in hand. Then the guy behind me steps up to the counter and is in the exact same situation, and they tell him within earshot of me that he does not need the pink slip to pick up his certified mail. See the apple and banana analogy above. There are two employees in particular that exhibit nastiness towards customers.
EJ
Emily Jackson
Sep 16, 2025
1.0
they refuse to answer their phone. don’t have a phone number listed if you aren’t going to answer it.
AH
Asher Hamlin
Sep 9, 2025
5.0
The staff is always helpful to me & my business receives MANY packages through their office. Very thankful for the USPS!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 424 Clay Ave?
You can send mail and packages, buy money orders, rent PO Boxes, apply for passports, purchase gift cards, and more at the USPS location on 424 Clay Ave.
Can I apply for a passport at this USPS location?
Yes, this Post Office accepts first-time passport applications and can take your passport photo by appointment.
Do I need an appointment to use passport services here?
Most passport services require an appointment via the online scheduler, although there are limited walk-in hours at select locations.
What are the operating hours for the USPS at 424 Clay Ave?
The USPS is open Monday to Friday from 8:00 AM to 5:00 PM, Saturday from 10:00 AM to 1:00 PM, and closed on Sunday.
How can I get a PO Box at this location?
You can apply for a PO Box online or in person at the Post Office with two valid IDs and a completed application.
Is there 24/7 access to PO Boxes at this USPS?
Most USPS locations, including this one, often offer 24/7 access to PO Boxes in the lobby, but access times may vary by location.
Are there any nearby places where I can grab a smoothie after visiting USPS?
Yes, Smoothie King and Tea Time are nearby smoothie bars and cafes you can visit after your USPS trip.
Where can I find nearby options for a quick meal following my visit to USPS?
Nearby options include Pie Five Pizza, Chipotle Mexican Grill, In-N-Out Burger, Torchy's Tacos, and Taco Bueno for quick meals.
If I need cash after visiting USPS, are there any ATMs nearby?
Yes, there are Bank of America ATMs near the USPS location where you can withdraw cash.
What is the contact number for the United States Postal Service at 424 Clay Ave?
You can reach this USPS location by phone at +1 254-754-4189.