Brand Certified
The UPS Store
4.8(339 reviews)
Certified by The UPS Store • Mar 01, 2026
Business Details
208 Hewitt Dr, Waco, TX
76712, United States
Certified by The UPS Store • Mar 01, 2026
(254) 666-1034
Certified by The UPS Store • Mar 01, 2026
https://locations.theupsstore.com/tx/waco/208-hewitt-dr
Certified by The UPS Store • Mar 01, 2026
About
Certified by The UPS Store • Mar 01, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5767 in Waco offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Next To Starbucks And Across From Heb On Hewitt Dr.
Details
- DeliveryNot available
Location
Certified by The UPS Store • Mar 01, 2026
Hours
Certified by The UPS Store • Mar 01, 2026
Reviews
4.8
339 reviews
5 stars
316
4 stars4
3 stars0
2 stars3
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and efficient, with specific mentions of employees like Sam and Cindy.
Professionalism
While most reviews highlighted professionalism, there were a few negative comments regarding unprofessional behavior from certain staff members.
Efficiency
Customers frequently noted the quick service and efficiency of the staff, often mentioning being in and out of the store in a matter of minutes.
Mixed Experiences
Some customers reported negative experiences, particularly related to pricing and service inconsistencies, indicating that experiences can vary.
- SSStacey StiffFeb 18, 20265.0Sam was very helpful and made the process run quickly! I was in and out of there in a matter of minutes.
- LTLaura TerrellFeb 17, 20265.0Sam was so professional, polite, and pleasant. Thank you!
- DFdaniel follisFeb 11, 20261.0This location is extremely unprofessional. They attempted to charge me $300 for a service that FedEx completed for only $40—a significant price difference. I informed the manager at the counter that the package was for my son serving in the Marine Corps, yet it still felt like I was being overcharged or discouraged from sending it. Since this experience, I have also been unable to receive my parts through UPS. Overall, this situation has been very frustrating and disappointing.
- LHLaura H.Feb 7, 20265.0Sam was amazing. I chose the wrong option to return an item. She helped ne correct and get it returned. Fast, friendly and professional.
- GSGary SummersFeb 5, 20265.0I don't go in very much but when I do, whether it's extremely busy(like today) or I'm the only customer, the staff is uplifting and extremely helpful!! This place is all I will use!
Frequently Asked Questions About The UPS Store
What services does The UPS Store #5767 in Waco offer?
The UPS Store #5767 provides expert packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, passport/photo ID services, computer access, and small business services.
Where is The UPS Store #5767 located?
It is located at 208 Hewitt Dr, Ste 103, Waco, TX 76712, US, next to Starbucks and across from HEB on Hewitt Dr.
What are the regular business hours of The UPS Store #5767?
The store is open Monday through Friday from 8:00 AM to 7:00 PM, Saturday from 10:00 AM to 5:00 PM, and closed on Sundays.
Are there any special holiday hours for The UPS Store #5767?
The store follows regular hours on November 11, 2025, and November 28 and December 26, 2025; however, it is closed on November 27, December 25, December 31, 2025, January 1, and January 19, 2026.
What payment options are accepted at The UPS Store #5767?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store #5767 offer mailbox rental services?
Yes, mailbox rental services are available, providing a convenient mailbox for all your mail and packages.
What nearby places can I visit before or after going to The UPS Store #5767?
You can visit Starbucks located next door for coffee or HEB supermarket across the street for groceries.
Are there any mobile phone stores near The UPS Store #5767?
Yes, there are multiple T-Mobile stores nearby where you can shop for mobile phones and accessories.
Is there a place to get shredding services near The UPS Store #5767 besides the store itself?
Yes, Shred Nations, known for shredding services and professional document destruction, is located nearby.
Are there any community services or non-profits near The UPS Store #5767?
Robert Henderson Ministries and Council for Life Central Texas, both involved in community services and non-profit activities, are located nearby.
Brand Certified Facts from The UPS Store
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