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The UPS Store

4.8
(339 reviews)

Business Details

208 Hewitt Dr, Waco, TX
76712, United States
(254) 666-1034
https://locations.theupsstore.com/tx/waco/208-hewitt-dr

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5767 in Waco offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Next To Starbucks And Across From Heb On Hewitt Dr.

Details

  • DeliveryNot available

Location

The UPS Store
208 Hewitt Dr, Waco, TX
76712, United States

Hours

Reviews

4.8
339 reviews
5 stars
316
4 stars
4
3 stars
0
2 stars
3
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and efficient, with specific mentions of employees like Sam and Cindy.

Professionalism

While most reviews highlighted professionalism, there were a few negative comments regarding unprofessional behavior from certain staff members.

Efficiency

Customers frequently noted the quick service and efficiency of the staff, often mentioning being in and out of the store in a matter of minutes.

Mixed Experiences

Some customers reported negative experiences, particularly related to pricing and service inconsistencies, indicating that experiences can vary.
  • SS
    Stacey Stiff
    Feb 18, 2026
    5.0
    Sam was very helpful and made the process run quickly! I was in and out of there in a matter of minutes.
  • LT
    Laura Terrell
    Feb 17, 2026
    5.0
    Sam was so professional, polite, and pleasant. Thank you!
  • DF
    daniel follis
    Feb 11, 2026
    1.0
    This location is extremely unprofessional. They attempted to charge me $300 for a service that FedEx completed for only $40—a significant price difference. I informed the manager at the counter that the package was for my son serving in the Marine Corps, yet it still felt like I was being overcharged or discouraged from sending it. Since this experience, I have also been unable to receive my parts through UPS. Overall, this situation has been very frustrating and disappointing.
  • LH
    Laura H.
    Feb 7, 2026
    5.0
    Sam was amazing. I chose the wrong option to return an item. She helped ne correct and get it returned. Fast, friendly and professional.
  • GS
    Gary Summers
    Feb 5, 2026
    5.0
    I don't go in very much but when I do, whether it's extremely busy(like today) or I'm the only customer, the staff is uplifting and extremely helpful!! This place is all I will use!

Frequently Asked Questions About The UPS Store

What services does The UPS Store #5767 in Waco offer?

The UPS Store #5767 provides expert packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, passport/photo ID services, computer access, and small business services.

Where is The UPS Store #5767 located?

It is located at 208 Hewitt Dr, Ste 103, Waco, TX 76712, US, next to Starbucks and across from HEB on Hewitt Dr.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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