The UPS Store

4.6
207 reviews
Now Open in Lacy Lakeview next to Starbucks!

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6593 in Waco offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Between Starbucks And Cracker Barrell North I-35.

Details

  • DeliveryNot available
  • [Free/Paid] wi-fiNot available
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable

Location

The UPS Store
4267 Ih-35 N, Waco, TX
76705, United States

Hours

Reviews

4.6
207 reviews
5 stars
176
4 stars
9
3 stars
3
2 stars
1
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, especially Pam, received high praise for their friendliness, helpfulness, and efficiency in assisting customers.

Convenience

Customers appreciated the store's convenient location and quick service, particularly for Amazon returns.

Mixed Experiences

While many reviews highlighted positive experiences, some customers reported issues with shipping and service inconsistencies.

Pricing Concerns

Several customers expressed dissatisfaction with the high costs for printing services and shipping.
  • PD
    Patricia Dvorak
    Dec 29, 2025
    5.0
    Friendly service every time I go into my UPS store. Always courteous and helpful, they complete my request with a smile. If I need help trying to do it myself they respond ASAP.
  • CA
    Christi Alejo
    Dec 24, 2025
    5.0
    This is my store and Pam is my person! No matter if it is printing for work or shipping packages to my kids or my so. In the Army Pam is always there to help me!
  • IL
    IsReal Lopez
    Dec 15, 2025
    1.0
    They didn't even bother fixing the problem or refund my money back on the mistake they did return address was not the same one I put on label
  • AG
    Andrew Gelerman
    Nov 7, 2025
    1.0
    Unclear what is going on at the store front. Called twice this morning and waited on hold to be able to talk to a store representative. Each time I got to the point where it would connect me to a representative, the call was promptly ended. Unsure if the store has their phone disconnected, or if they are just ignoring customer calls today...
  • BS
    Bryce Shuford
    Nov 3, 2025
    5.0
    I had made a mistake with my package but kai and pam helped me out quick and painless. these guys make mail easy highly recommend.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Waco offer?

The UPS Store #6593 in Waco offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more to support your business and mailing needs.