Business Details
About
Water Cooler SupplierBeverage Distributor
Our Water Direct program provides a comprehensive selection of branded beverages to meet healthy hydration needs delivered directly to your home or to commercial businesses.
These brands include Poland Spring® and Pure Life®, premium brands like Saratoga® and The Mountain Valley®, regional leaders such as Arrowhead®, Deer Park®, Ice Mountain®, Ozarka®, and Zephyrhills®, purified brands including Primo Water™ and Sparkletts®, and flavored and enhanced brands like Splash Refresher™ and AC+ION®.
Location
Hours
Reviews
4.4
138 reviews
5 stars
114
4 stars1
3 stars2
2 stars2
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous customers reported extremely poor customer service, including long wait times, unresponsive support, and unresolved issues.
Delivery Issues
Many reviews highlighted frequent delivery delays, missed deliveries, and incorrect billing, leading to frustration among customers.
Positive Drivers
Several customers praised the delivery drivers for their friendliness, professionalism, and timely service, indicating a positive aspect of the overall experience.
Billing Concerns
Customers expressed dissatisfaction with unexpected charges and increasing costs, leading to a loss of trust in the company's pricing practices.
Mixed Reviews
While some customers had positive experiences with the product and service, the overall sentiment was heavily skewed towards negative feedback.
- BPBetty PerezMar 30, 20235.0Kevin is the best delivery guy we’ve had he’s like family always prompt helpful and real knowledgeable about his job and always on point on our expectations
- ABAnthony BallMar 28, 20235.0Jimmy my delivery is extremely friendly and an amazing worker, very thankful.
- AVAna ValenciaMar 1, 20235.0Wonderful service every visit! Always offers new drinks and has suggestions of what we might like!
- JRJimmy RussellJan 11, 20235.0Great service
Frequently Asked Questions About Primo Brands Delivery
What products does Primo Brands Delivery offer?
Primo Brands Delivery offers a comprehensive selection of branded bottled beverages including Poland Spring®, Pure Life®, Saratoga®, The Mountain Valley®, Arrowhead®, Deer Park®, Ice Mountain®, Ozarka®, Zephyrhills®, Primo Water™, Sparkletts®, Splash Refresher™, and AC+ION®.
What are the business hours of Primo Brands Delivery?
Primo Brands Delivery is open Monday through Friday from 8:00 AM to 6:00 PM and is closed on Saturdays and Sundays.
Where is Primo Brands Delivery located?
Primo Brands Delivery is located at 4620 Staton, Waco, TX 76703, United States.
How can I contact Primo Brands Delivery by phone?
You can contact Primo Brands Delivery by calling +1 800-492-8377.
Where can I find more information about Primo Brands Delivery online?
More information about Primo Brands Delivery is available on their website at https://www.water.com/ and on their Facebook page at https://www.facebook.com/primobrandscorp/.
What categories of services does Primo Brands Delivery fall under?
Primo Brands Delivery is categorized as a Water Cooler Supplier, Beverage Distributor, and Bottled Water Supplier.
Are there any automotive related businesses near Primo Brands Delivery?
Yes, nearby automotive related businesses include Giles Motors, Charmed Motors, Isuzu of Waco, Advanced Automotive, Discount Vacuum and Appliance, Pickup Outfitters, Robert Pogue's Automotive & Performance, and Tracy's Auto Sales.
What nearby retail options are available around Primo Brands Delivery?
Nearby retail options include Custom Data Products and Kelly-Moore Paints, offering products ranging from custom data solutions to paint and home decor supplies.
Are there any nearby places for customers to relax or get personal care services near Primo Brands Delivery?
Customers can visit nearby spots like Posh Spa and Lounge for beauty services or Chapter 11 and Chapter ElevenBar for dining and nightlife experiences.
What outdoor or sporting goods stores are nearby Primo Brands Delivery?
Nearby outdoor and sporting goods stores include The Bear Mountain and Bear Mountain Bike Shop, which offer bicycles, sporting goods, and outdoor gear.