Business Details
About
Water Cooler SupplierBeverage Distributor
Our Water Direct program provides a comprehensive selection of branded beverages to meet healthy hydration needs delivered directly to your home or to commercial businesses.
These brands include Poland Spring® and Pure Life®, premium brands like Saratoga® and The Mountain Valley®, regional leaders such as Arrowhead®, Deer Park®, Ice Mountain®, Ozarka®, and Zephyrhills®, purified brands including Primo Water™ and Sparkletts®, and flavored and enhanced brands like Splash Refresher™ and AC+ION®.
Location
Hours
Reviews
4.3
140 reviews
5 stars
114
4 stars1
3 stars2
2 stars2
1 star
21
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported problems with missed or delayed deliveries, leading to frustration and dissatisfaction.
Customer Service
Many reviews highlighted poor customer service experiences, including long wait times and unhelpful responses.
Positive Drivers
Several customers praised the delivery drivers for their friendliness and professionalism, noting their positive impact on the service experience.
Pricing Concerns
Customers expressed dissatisfaction with rising costs and hidden fees, leading some to consider switching providers.
- AGalberto gonzalezDec 22, 20251.0This company I fine on Sam's club on I sing for one contracto
- MMMatthew McAdooNov 25, 20251.0Absolute worst company to deal with when you have a problem with a delivery. They will skip deliveries and cancel parts of your delivery without in forming and the driver can cancel whatever they fill like off your delivery. They will also not bring what you request. And the customer service is just the worst they say they are helping and will call you back i am now on day five of no return phone call. I would not recommend anyone to use this company.
- KYKsaun YoungMar 31, 20235.0Gary is a awesome 👌 delivery guy we love his performance and always on time plus .❤️ People who smile with a proch & very friendly with kindly service
- VHVicktoria HelmsJan 30, 20235.0Super nice and efficient!!!
- JSJessica SolisJan 11, 20235.0Great customer service! Always comes in with a smile and super friendly!!
Frequently Asked Questions About Primo Brands Delivery
What products does Primo Brands Delivery offer?
Primo Brands Delivery offers a comprehensive selection of branded bottled beverages including Poland Spring®, Pure Life®, Saratoga®, The Mountain Valley®, Arrowhead®, Deer Park®, Ice Mountain®, Ozarka®, Zephyrhills®, Primo Water™, Sparkletts®, Splash Refresher™, and AC+ION®.
What are the business hours of Primo Brands Delivery?
Primo Brands Delivery is open Monday through Friday from 8:00 AM to 6:00 PM and is closed on Saturdays and Sundays.
Where is Primo Brands Delivery located?
Primo Brands Delivery is located at 4620 Staton, Waco, TX 76703, United States.
How can I contact Primo Brands Delivery by phone?
You can contact Primo Brands Delivery by calling +1 800-492-8377.
Where can I find more information about Primo Brands Delivery online?
More information about Primo Brands Delivery is available on their website at https://www.water.com/ and on their Facebook page at https://www.facebook.com/primobrandscorp/.
What categories of services does Primo Brands Delivery fall under?
Primo Brands Delivery is categorized as a Water Cooler Supplier, Beverage Distributor, and Bottled Water Supplier.
Are there any automotive related businesses near Primo Brands Delivery?
Yes, nearby automotive related businesses include Giles Motors, Charmed Motors, Isuzu of Waco, Advanced Automotive, Discount Vacuum and Appliance, Pickup Outfitters, Robert Pogue's Automotive & Performance, and Tracy's Auto Sales.
What nearby retail options are available around Primo Brands Delivery?
Nearby retail options include Custom Data Products and Kelly-Moore Paints, offering products ranging from custom data solutions to paint and home decor supplies.
Are there any nearby places for customers to relax or get personal care services near Primo Brands Delivery?
Customers can visit nearby spots like Posh Spa and Lounge for beauty services or Chapter 11 and Chapter ElevenBar for dining and nightlife experiences.
What outdoor or sporting goods stores are nearby Primo Brands Delivery?
Nearby outdoor and sporting goods stores include The Bear Mountain and Bear Mountain Bike Shop, which offer bicycles, sporting goods, and outdoor gear.