United States Postal Service

2.3
54 reviews

About

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Visit your local Post Office™ at 13636 Interstate 35 S to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
13636 Interstate 35 S, Von Ormy, TX
78073, United States

Hours

Reviews

2.3
54 reviews
5 stars
13
4 stars
3
3 stars
3
2 stars
3
1 star
32
  • DA
    Denise Acuna
    Oct 8, 2025
    1.0
    I was hoping this post office would be perfect to get my passport taken care of but I was wrong, the lady who handled my paperwork was the rudest lady EVER, her name is Lynda Garcia, I’ve never had any issues with any post office like I did with this one and I will never go back , walking in I already knew she was in a bad mood did not greet , I told her hi I’m here for my passport and she rudely asked if I had an appointment which I did, she quickly looked at my paperwork and said you need a copy of front and back DL, right behind her was a copier and she said you need to go take care of this and reschedule your appointment very rude, I was willing to pay for my copies but she handed my folder of paperwork and walked away, I was the only customer there and 2 seconds to make a copy would not have been an issue, I was in total shock that she would treat customers this way and be so rude, there’s no need to treat customers this way and hopefully she can learn to be more patient and kind!!!!
  • TP
    tony paredes
    Oct 3, 2025
    1.0
    I am going through the motions right now with the USPS in regards to this post office. I don't have issues with the staff but I've had nothing but issues with LYNDA GARCIA!!!!! (POSTMASTER) She is not only rude but a liar with zero I repeat ZERO, CUSTOMER SERVICE SKILLS!!!! I've read several reviews and they all talk about the rude and bad service. She had the audacity to call me and my family liars after I called about some packages that I asked them to hold!!!!! (BIG MISTAKE) After filing a grievance, she was blowing up my phone at like 7or 8 in the morning!!!!! There is even a postman that put one of my packages by the fence closest to the road way, after I expressed this she sent me a letter and told me to buy a bin or a trash can to put the packages in. If you have issues at this office don't be afraid to report this to the usps customer service.
  • MM
    Michael McCulla
    Aug 15, 2025
    2.0
    The locals joked with me about how rude and terrible the staff is at this branch. The locals were right, it's pretty sad.
  • JG
    Jackie Gonzalez
    Jun 4, 2025
    5.0
    Unfortunately I didn’t get the staffs name (A women and a man) but the kindness and willingness to help me and family, spoke volumes on who they are. Thank you so much, God bless you both🙌
  • AN
    Anthony Nina
    Jun 4, 2025
    1.0
    Horrible service they didn’t even tried Had three appointments, 45 minutes of time arrived for one appointment black dude say he couldn’t even take none of my appointments and l still had time for one …. Don’t go there waste of time… no surprise they have such a bad customer service score

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.