United States Postal Service

2.1
23 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 770 W Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
770 W Main St, Van, TX
75790, United States

Hours

Reviews

2.1
23 reviews
5 stars
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1
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1 star
16
  • AR
    Amy Raglin
    Mar 20, 2023
    1.0
    Refuses to deliver packages to my house, awful customer service, and they are closed more often than open so you hardly have a chance to pick up the packages they refuse to deliver.
  • DR
    Denny Rucker
    Jul 4, 2020
    1.0
    Absolutely the worst customer service!!! Had a package delivered to the post office and they lost it between the back door and my mail box. Lady ( not Molly)said she would check with route carrier to locate package. I have a po box. They have never delivered to my house, because I don't have a mail receptacle. Then said call and cancel your order. She don't care!!!
  • PG
    Paul Gandy
    Dec 27, 2019
    5.0
    On time
  • TH
    Thomas Healey
    Nov 26, 2017
    1.0
    I had a parcel that was too big for my PO Box at the post office. I was unable to come in during normal hours as I work out of town. I asked the Post Master if she could place it in one of the many storage lockers they have and leave the key in my PO Box. She stated she could not do this because all the lockers are full. I have never in 20 years seen all the lockers being used. I stopped on the way home (4 hours later) and all but a few were unused. I have a hard time believing that they all emptied in 4 hours. Also, any mail that comes with my street address instead of the PO Box they return even though they now who I am and which box is mine.
  • SW
    Sarah Wilson
    Feb 4, 2017
    1.0
    We have THE worst, most rude, and lazy mail carrier EVER. Every time I get a package, she says she attempts to deliver it but can't and requires I go to the post office to pick it up. The thing is, I work from home and know for a fact that she does NOT attempt to deliver a thing.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.